Amazon.co.uk:Customer reviews: Samsung Galaxy Buds Pro Wireless Headphones Phantom Black (UK Version)

Top positive review

Best sound I have heard from a pair of in ear buds.

Reviewed in the United Kingdom 🇬🇧 on 8 March 2023

Great sound and reasonable noise cancellation. The battery life is good, they have never died on me yet and I use them a lot. My only gripe is the fit. For me, they don't fit as well as the original galaxy buds, but that may well just be due to my ear holes.

Top critical review

All critical reviews›

Only negative is lack of IOS App Functionality

Reviewed in the United Kingdom 🇬🇧 on 21 August 2022

I actually really like these earphones (perhaps not as the stars indicate) and I think they represent tremendous value for money considering their features and having the Samsung brand. Noise cancelling is excellent and they're very comfortable, and I can recommend it enough that I bought 2 pairs whilst they ran the cashback offer. If you have an android phone then this is an excellent purchase and you can stop reading here.

My annoyance comes from the lack of IOS app, restricting its use for no reason other than pettiness between Apple and Samsung. (To be clear Apple are just as guilty for doing this with AirPods). You can't update the firmware of these buds without installing the android app, so you'll need a friend with an android phone if you yourself have an iPhone, and you can't customise any gestures or EQ balance again, without an android device. I just find it a great shame that the consumer has to pay for this, because even with these major shortcomings they work great on iPhones and are still great value for money - it just could be so much better.

2 people found this helpful

3,719 total ratings, 749 with reviews

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From United Kingdom

StinkyDave

Best sound I have heard from a pair of in ear buds.

Reviewed in the United Kingdom 🇬🇧 on 8 March 2023

Pattern Name: UK VersionColour Name: BlackVerified Purchase

Helpful

Good if unexceptional sound quality in a gorgeous design but at a price

Reviewed in the United Kingdom 🇬🇧 on 9 February 2021

Pattern Name: UK VersionColour Name: SilverVerified Purchase

I'm going to start with the most important things sound, comfort and fit and then mention some of the other factors to consider.

Mids and vocals are where I focus first since traditionally this is the area where audio has struggled to reproduce naturalness and it's an area where we humans are particularly sensitive to hearing any flaws in the reproduction. If the audio gets that right then the next hurdles are delivering sufficient bass quantity and kick to carry the rhythm and enough detailed but not sibilant or harsh treble to convey energy, air and the sense of a live acoustic.

The mids are clear and natural sounding and at a higher level of clarity than regular AirPods however when listened to after my Sony WF1000xm3 the Pro sounds slightly less convincing (recordings of how they sound on my Amazon profile). Without having better sound quality buds to compare against however their relative lack of clarity would probably not be apparent.

Like the sony WF1000xm3 the Galaxy Buds Pro has a soft bass in terms of kick and impact though quantity is at a good level and less rolled off except for sub bass which is much less well represented than even some much less expensive buds.

While highs are more rolled off and slightly sweeter than the Sony's they are nevertheless not wanting in detail or energy or extension so the net effect is that one can enjoy fuller mids without fear of treble aggression forcing one to turn the volume down.

So in summary clear, though not the clearest, mids and vocals, a gentle but in the main sufficiently powerful and deep bass and detailed if slightly toned down treble making for a very pleasant and inoffensive sound, albeit one that may be a little too tame for those looking for more dynamics and fireworks in some of their music.

ANC is good though not at the level of the class leading Sony or the Anker Soundcore Liberty Air 2 Pro (be aware that earphone ANC only reduces some low frequencies and provide nowhere near the ANC level of headphones)

Comfort is great and they stick out far less than my CX400BT so you look less like a cyberman - and can sleep on your side more easily.

As far as fit goes I'm usually a medium or large with tips and I used the largest of the 3 sizes of earbuds provided. These are oval and with custom notches so not of conventional design which means you'll be forced to go to Samsung for replacements and cannot use standard foam tips for example. They were very secure however and inspired confidence (more than the Sony) that they wouldn't fall out without a significant jolt.

Connectivity was fine with drop outs only starting through a wall.

Controls operated fine with my perfect touch format of double tap for skip and hold for volume configurable through the app. The Sonys make you triple tap for some actions.

Battery again is fine if not exceptional with a great 8 hours at a stretch but just 18 hours total before a recharge is needed though the case does have wireless charging which the Sony doesn't.

Latency for the YouTube app on my old S7 was fine and the microphone very clear.

Aesthetics are one area where I think they really trump the Sonys. The buds themselves are beautiful in phantom silver and the pearlescent finish on the case very tasteful which of course is a lot smaller and more pocketable than the Sonys.

A little feature I've not seen before is that when you take one bud out this activates ambient (pass through) mode on the one left in the other ear so by removing one you can hear almost as clearly as removing both.

Edit: The configurable automatic activation of ambient pass through mode within a second of when you start talking so you can hear your interlocutor as well as with the buds completely removed is innovative and really works well (distinguishing your speaking and not activating erroneously from voices from the tv or radio say) having pleasantly genuinely surprised me a few times. Also the high waterproof rating is reassuring for use outside..though having dropped them a couple of times I worry about scratches or dents on the metal exterior of the buds.

I appreciate good aesthetics and as a package the buds pro are great though you pay a big premium for the style and brand. If you buy them you won't get the bass slam or stellar clarity you get with some other TWS earphones however they offer a beautifully relaxed but still clear sound which many will likely enjoy.

You can get better pure sound quality for a lot less cash but the aesthetics if not stellar performance may win them admirers.

31 people found this helpful

Helpful

Good if unexceptional sound quality in a gorgeous design but at a price

Reviewed in the United Kingdom 🇬🇧 on 11 February 2021

Pattern Name: UK VersionColour Name: BlackVerified Purchase

I'm going to start with the most important things sound, comfort and fit and then mention some of the other factors to consider.

Mids and vocals are where I focus first since traditionally this is the area where audio has struggled to reproduce naturalness and it's an area where we humans are particularly sensitive to hearing any flaws in the reproduction. If the audio gets that right then the next hurdles are delivering sufficient bass quantity and kick to carry the rhythm and enough detailed but not sibilant or harsh treble to convey energy, air and the sense of a live acoustic.

The mids are clear and natural sounding and at a higher level of clarity than regular AirPods however when listened to after my Sony WF1000xm3 the Pro sounds slightly less convincing (recordings of how they sound on my Amazon profile). Without having better sound quality buds to compare against however their relative lack of clarity would probably not be apparent.

Like the sony WF1000xm3 the Galaxy Buds Pro has a soft bass in terms of kick and impact though quantity is at a good level and less rolled off except for sub bass which is much less well represented than even some much less expensive buds.

While highs are more rolled off and slightly sweeter than the Sony's they are nevertheless not wanting in detail or energy or extension so the net effect is that one can enjoy fuller mids without fear of treble aggression forcing one to turn the volume down.

So in summary clear, though not the clearest, mids and vocals, a gentle but in the main sufficiently powerful and deep bass and detailed if slightly toned down treble making for a very pleasant and inoffensive sound, albeit one that may be a little too tame for those looking for more dynamics and fireworks in some of their music.

ANC is good though not at the level of the class leading Sony or the Anker Soundcore Liberty Air 2 Pro (be aware that earphone ANC only reduces some low frequencies and provide nowhere near the ANC level of headphones).

Comfort is great and they stick out far less than my CX400BT so you look less like a cyberman - and can sleep on your side more easily.

As far as fit goes I'm usually a medium or large with tips and I used the largest of the 3 sizes of earbuds provided. These are oval and with custom notches so not of conventional design which means you'll be forced to go to Samsung for replacements and cannot use standard foam tips for example. They were very secure however and inspired confidence (more than the Sony) that they wouldn't fall out without a significant jolt.

Connectivity was fine with drop outs only starting through a wall.

Controls operated fine with my perfect touch format of double tap for skip and hold for volume configurable through the app. The Sonys make you triple tap for some actions.

Battery again is fine if not exceptional with a great 8 hours at a stretch but just 18 hours total before a recharge is needed though the case does have wireless charging which the Sony doesn't.

Latency for the YouTube app on my old S7 was fine and the microphone very clear.

Aesthetics are one area where I think they really trump the Sonys. The buds themselves are beautiful in phantom silver and the pearlescent finish on the case very tasteful which of course is a lot smaller and more pocketable than the Sonys.

A little feature I've not seen before is that when you take one bud out this activates ambient (pass through) mode on the one left in the other ear so by removing one you can hear almost as clearly as removing both.

Edit: The configurable automatic activation of ambient pass through mode within a second of when you start talking so you can hear your interlocutor as well as with the buds completely removed is innovative and really works well (distinguishing your speaking and not activating erroneously from voices from the tv or radio say) having pleasantly genuinely surprised me a few times. Also the high waterproof rating is reassuring for use outside..though having dropped them a couple of times I worry about scratches or dents on the metal exterior of the buds.

I appreciate good aesthetics and as a package the buds pro are great though you pay a big premium for the style and brand. If you buy them you won't get the bass slam or stellar clarity you get with some other TWS earphones however they offer a beautifully relaxed but still clear sound which many will likely enjoy.

You can get better pure sound quality for a lot less cash but the aesthetics if not stellar performance may win them admirers.

71 people found this helpful

Helpful

Andy

Great sound but every now and then they fall out

Reviewed in the United Kingdom 🇬🇧 on 21 January 2023

Pattern Name: UK VersionColour Name: VioletVerified Purchase

I often use my phone to listen to comedy and so you might see me laughing while walking down the street. But I found that these earbuds fall out every now and again when I laugh

I have tried different sizes and otherwise they are amazing and a brilliant but keep that in mind

One person found this helpful

Helpful

Stephan Rudolph

Amazingly comfortable and good sound (from phone), but can be improved ...

Reviewed in the United Kingdom 🇬🇧 on 17 June 2022

Pattern Name: UK VersionColour Name: SilverVerified Purchase

Overall I am very happy with these truly wireless ear buds.
For me the fit and comfort out of the box was amazing, I actually can forget that I am wearing them and the still sit very secure doing sport like running or skipping rope for example.
They sit quite flush so even lying on the ear is not a problem.
Pairing with my Galaxy S10 is instant and hassle free.
The sound good (from a Samsung phone), probably great for the price. Lots of bass but the treble can be a bit sibilant which is sometimes noticeable in podcasts. The do not get too loud.
Sound from a PC which uses an inferior BT protocol sounds bad, it speak for the quality of the hardware the you can hear how bad ...
Noise cancelling is pretty basic, but nice to have. Pass through works great, sound maybe a bit strange but is totally usable.
When walking, you don't hear much of your steps (unlike some other/older earbuds) and there is no feeling of ear-pressure.
Battery life looks fine. I never exhausted them, since I would not wear them for over 4 hours. The charging case is small und supports wireless charging and USB-C. I can use my Galaxy S10 as a wireless charger for it. Good stuff.
I have the white/silver version, which looks fine, I guess.
Software support is quite good, there is a PC app, a watch 4 complication/app, android widget and the Samsung wearable app.
The microphone sounds usable for phone calls.
Finally the touch controls are a bit hit and miss. Once you get use to it, it is probably fine.
At least I could configure them to control all necessary parameters: play/pause,next/prev,ANC/path through, volume control

Overall I am quite happy with them. Far from perfect, but also far better and feature complete than anything I have tried before. If Samsung can improve the ANC, PC compatibility and controls (responsiveness) this would be a 5-star product.

3 people found this helpful

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It's me.

Better than the Buds+

Reviewed in the United Kingdom 🇬🇧 on 27 June 2021

Pattern Name: UK VersionColour Name: SilverVerified Purchase

It's weird, I've heard a wide veriety of reviews on both the Buds Pro and the Buds Plus and they seem to be quite contradictary now. Here are my thoughts -

- Sound quality is fantastic, compared to my mid range Sennheisers, higher end Razor full gaming headphones, my old Oneplus Bullet 2's, these are absolutely miles ahead in terms of sound quality and they do sound a little better than the Buds Plus. There's more clarity. I wouldn't call them bass heavy like some have, if anything they're extremely well balanced across the board, I'd say to anyone who thinks they're bass heavy to get some open earbuds like the Buds Live which are regarded as tinny.

- More comfortable than the Buds Plus, their little wing digs into my ear which is very uncomortable, these are very secure on my ears and the best fit was surprsingly the smallest tips, despite having large ears! They are almost comfortable enough to sleep in but bulge out just a little too much for me, it starts to put pressure on them.

- The ANC is decent bit not top of the line, but it's the best you'll get in this price catagory. I'd rather have it than not have it, it's good enough to mostly cut out the sound of my PC fans running 100% (there are 9 noctua fans in there) or my brother's snoring around 80%. If someone is listening to the TV while I have this in without anything playing, noise cancellation will cut out most of the bass, so you'll be left with just tinny background sound, throw in actual music on top of that that you want to listen to and this is obviously an improved, if not perfect listening experience. I'd rather have ANC than not.

- I haven't had a problem with battery, I bought a couple of small wireless chargers for a total of £15 and just leave the buds charging when not in use, they charge very quickly. The battery life of 5 hours use on the buds might not sound great compared to the Buds Plus, but when are you really going to listen for a solid 5 hours without a break where they go back in the case? I can't see a scenario where this would be a problem for 99% of users.

- I bought the white version but the case itself is a sort of pearlescent blue/lilac, which I'm not a fan of at all, I've bought a silicone black case to hide this. The buds are white and silver plastic, despite this, they feel very high quality, as does the case. It really irks me that the official product shots show phantom white as white. This has clearly been edited for the product shots, the professionals that Samsung hire to take their photos could have taken photos that truly represent the colour if they wanted to.

- The fact that the case is plastic means it is probably prone to scratch up long term, best to consider a protecting case if thats important to you.

- Never have I had a pair of bluetooth headphones that is so easy to switch between devices, it's normally a faff having turn bluetooth on one device, go into the other device, turn bluetooth on and hope it actually syncs up etc etc etc - you don't have to do that with the Buds Pro, just tap them on any device you've synced with once and they will immedialey connect no problems.

- Touch controls can be a bit tempremental. Sometimes a double tap to skip song won't register so it will just pause instead, so you have to tap again to resume playing and try to double tap to skip again.

Long term, I just hope the batteries hold up because I'd be very happy to use these for 5 years or more.

I won't comment on the other features, they're just kind of gimmiky in my opinion.

16 people found this helpful

Helpful

Paul C Johnson

Good quality earbuds that stay in well.

Reviewed in the United Kingdom 🇬🇧 on 23 November 2022

Pattern Name: UK VersionColour Name: BlackVerified Purchase

Been using these whilst riding to work and they stay in the ear well and have quality sound with a good battery life.
Cons:- have to mess with the noise cancelling / ambient sounds as I'm prone to singing whilst my favourite songs are on which then makes the earbuds think someone is talking to you and turns the music down.
The double tap to forward to next song is a bit temperamental.

Helpful

carol

Quick delivery

Reviewed in the United Kingdom 🇬🇧 on 9 February 2023

Pattern Name: UK VersionColour Name: BlackVerified Purchase

Really pleased, brought them for my sons birthday, and they arrived in plenty of time, he is very happy with them

Helpful

tony lock

Quality earphones

Reviewed in the United Kingdom 🇬🇧 on 5 January 2022

Pattern Name: UK VersionColour Name: WhiteVerified Purchase

After reading a lot of reviews concerning the fit I was a bit hesitant, but I found the pros to fit really well. They are comfortable in my ears anyway. I swapped the medium tips they come installed with for the large and noticed the bass and sound clarity improve greatly soon really need to experiment with the different sizes to find the best fit for you. They look really great and pair seamlessly.
Like the other buds, the find my buds feature is very handy, I have mischievous cats who like to play with the buds if I leave one on my bedside table, they emit a chirping sound so can easily be found as they normally end up behind furniture or under the bed thanks to my cats!
I admit, the ANC isn't the best I've tried but still work well at a an acceptable level.
The sound quality is where these really shine, the detail is very good, hearing little overdubs etc that I hadn't picked up on with my old melomania earphones was a joy to listen to. Full marks for clarity.
The voice activation is a very clever feature where the sound dips as soon as it recognises you are talking, so perfect for ordering a coffee and conversing without having to touch the buds in anyway.
Just done a weightlifting workout and they have stayed firmly in place, but can't comment on using them doing cardio ie running etc but they seem very secure in the ear.
I have the white s21 and the phantom white version of these which I have pair aesthetically very nicely with the phone.
I was given the sony wf-1000xm4 as a Christmas present from my wife but even though most review sites say they are the best in class, we had to send them back as they were very clunky with a wierd shape and I couldn't get them to sit in my ears very well, in honesty I didn't really find much difference in the sound quality between them and the buds pro, but the buds beat them hands down in comfort and looks.

8 people found this helpful

Helpful

M. Robson

12 hours in and impressed, 24 hour update, Four Month update

Reviewed in the United Kingdom 🇬🇧 on 30 January 2021

Pattern Name: UK VersionColour Name: BlackVerified Purchase

After the disappointment of the Live Buds with their ANC and connection issues, Samsung is back to form and has knocked it out of the park with the Pro.

If you like the sound profile on the buds plus (I personally do) then you will love these, the highs and mids are clear and present due to the dual drivers, and the bass is plenty deep without becoming too boomy (soundcore I'm looking at you) and overwhelming the rest of the sound profile, they are light and small, unlike the Sony and don't stick out of your ears like the apple, the case is as small as the one that the lives came in, I've picked up a Spigen case to keep them safe, and it the same one as the lives fit in.

The ANC is there it's not in quite in the same league with the Sonys XM but when you have the right fitting tip-in, it's great at blocking out the low rumble of zone one London.

And the Transparency work really well when you go into a shop and need to hear people talking but don't want to stop your music.

£219 might be a bit on the high side IMO price-wise, I feel that £199.99 would have been the right price point, but I don't feel robbed and no doubt the price will fall quickly.

I can't wait for some memory foam tips to come out on the market to complete these great set of buds as even the large silicone ones are a bit small for me, and my Buds plus ones don't fit as the stem is very short and a slightly odd shape.

If you looking to upgrade from the Plus or just looking for your next set of Buds you really can't go far wrong with these ones.

24-hour update, I have had issues with the comfort, and what I've found is that these Buds do not need to be jammed as deeply into your ear canal as the Plus did, and if you do try to, they will become uncomfortable really quickly, there is a very natural way to wear them with the back end slightly pointing upwards that works well for me and once you find it, they are fine. just don't try and jam them in too far or they will rub on the conch of your ear and become really painful.

The one issues I have that's missing from the plus is the volume up and down that was set to the edge of the buds as part of the "labs", if it is possible to implement it please do so, as having to choose between changing over mode or a volume control seem to me like a rather odd thing on bud at this price range.

The most recent update (17/02/2021) have greatly improved the ANC and transparency levels.

Update 07/05/2021, So that's it now they are perfect, the latest update has added in the Lab's feature of having the volume control being added to the edge of the touchpad that I missed from the buds plus, the ANC has improved again, and in every update since my last edit, for the current price (£189)these are the best all-round buds I have ever owned, and for me are the best android earbuds on the market, well done Samsung.

164 people found this helpful

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5 star		70%
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Samsung Galaxy Buds Pro Wireless Headphones Phantom Black (UK Version)

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Samsung Galaxy Buds Pro Wireless Headphones Phantom Black (UK Version)

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Samsung Galaxy Buds Pro Wireless Headphones Phantom Black (UK Version)

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