Amazon.co.uk:Customer reviews: Echo Show 15 | Full HD 15.6" smart display with Alexa and Fire TV built in, remote not included

Reviewed in the United Kingdom 🇬🇧 on 6 March 2023

Configuration: Device onlyVerified Purchase

Looks good wall mounted in the lounge and is much more user friendly than the smaller screened echo’s. Tends to pick up voices better than the echo 8 which has been detrimental in use as it often overrides the echo 8 in the kitchen even when stood/speaking within 3 feet of the 8 (12 feet from the show in the other room). However, 1 week out of warranty the screen has started intermittently flickering. Too expensive to replace every year hence low overall rating.

#UPDATE#
Contacted by Amazon service. Sent replacement (refurbished) unit, will see how this fares. Rating improved to 4*

2 people found this helpful

Helpful

Damian H.

A few tweaks and it could be perfect

Reviewed in the United Kingdom 🇬🇧 on 4 January 2023

Configuration: Device onlyVerified Purchase

I bought this as they added fire TV. A total game changer for a product like this, I've wanted a large tablet style TV like this for a long time. Mainly to watch media whilst working. The screen is brilliant, the wall mount is good enough (a tilt feature side to side would have been good but I'm sure 3rd party ones will come soon). So far I'm really happy except for a few niggles.

Firstly the sound is dire. totally dreadful, not loud enough and very flat, i'm no audophile but when I watch movies I atleast want a bit of a punch, right now I've connected it to my £20 Anker soundcore bluetooth speaker which is a HUGE improvement. Even an echo dot has better speakers than this.

Secondly, no 3.5mm jack, It does have a USB port so I'm going to research if there's a USB to 3.5mm that will work out there??? but having to connect my bluetooth speaker every time I turn it on is just annoying. I have a lovely pair of bose desktop speakers with 3.5mm that would go amazing with this.

Thirdly, the microphone is struggling to pick up my voice when my heater is on, i have a diesel heater in my garage that has a fan blowing, my regular echo speaker works just fine but this struggles, I have to shout.

Fourthly, Limited touch on Fire TV, I really hope they work on this, all the apps are touch on a fire tablet so why not on this? especially Youtube, having to use a remote is tedious and not user friendly IMO and as for the on screen remote, no, just no. The screen is a touch screen so lets use it.

Obviously the speakers and lack of 3.5mm jack are not upgrade able with software so I'll be watching for a version 2 but in the meantime I'm happy enough with it.

As for all the other functions I'm not really interested in them, I was hoping to have my CCTV driveway camera permanently streaming in the corner of the screen but I don't think that's possible. Or atleast I can't find a way to do that while I'm using the Fire TV side of things. So I have a show 5 next to this just for that.

12 people found this helpful

Helpful

Aidan

Do i need this, no. Do i love it , yes.

Reviewed in the United Kingdom 🇬🇧 on 7 March 2023

Configuration: Device onlyVerified Purchase

Bought this to get rid of our post its and ‘blackboard’ magnet that i normally write notes on our fridge door.
Hung it using magnets and Velcro pads as back up, solid as a rock. Cable slightly visible up over top of fridge but annoyingly so.
The fact that you can speak to Alexa and she put the messages in text, i have noticed myself adding more ‘jobs’ to do on it….and so has my wife, so beware!!!

Helpful

Lee

Absolutely Brilliant

Reviewed in the United Kingdom 🇬🇧 on 27 January 2023

Configuration: Device onlyVerified Purchase

I'm over the moon with the Echo Show 15. Yeah, you might say it's expensive, but when you consider the extra functionality it's well worth paying the money in my opinion. The wife says I'm not allowed a TV on the kitchen wall so I make do with watching the news on an iPad in the morning before work. The Echo 15 has Fire TV built in so I can use the Sky News app (Strangely BBC iplayer or ITV X isn't available on the Echo 15 Fire TV but is on normal Fire TV?). You can link an Amazon remote to it for TV and it also works in Amazon Music. The screen is full HD and is crystal clear. Some people have complained about the sound, we rarely have ours above 60%. It's more than adequate for most people and if it isn't you can Bluetooth to a speaker if required. I also love the widgets, I think there's about 24 to choose from at the moment. We use about 4 of them. Like I said earlier I'm over the moon, I love it. It's definitely worth the extra cost in my opinion.

8 people found this helpful

Helpful

CHS

Love it

Reviewed in the United Kingdom 🇬🇧 on 10 March 2022

Configuration: Device onlyVerified Purchase

We wanted something that will show the camera feed from our Ring doorbell when it’s rung. My main concern was that it would be slow to respond, but i decided to give it a try. I have to say it has met my expectations and beyond. The doorbell feed shows up in a few seconds either Picture in Picture or full screen. I think its shown full screen if the device was not displaying anything, though I’m not 100% sure. You can answer the doorbell by pressing the Mic button or re-establish the connection with the Mic on by default. Pressing the mic seems to have a delay at starting the audio, so you have to wait a few seconds before the audio starts coming through. Hopefully Ring/Amazon can sort this annoyance out.

My secondary goal was to use it as a family, hub, display photos, play songs, show calendar and a smart home panel allowing manual switching off devices around the house from the screen. All of this is via widgets that you choose, some allowing resizing and some are fixed size.
All of this functions quite well, though there are bugs or features that I’m not keen on.
Calendar widget only shows calendar for next month only, e.g. in March you can only select up to end of April.
Smart home panel does not always show the correct status for the device, you have to tap on it to refresh the status, it’s like there’s a refresh polling interval, as it does eventually go to the correct status. Though Hue lights do not suffer from this. Amazon, please fix this.
Less adjustment for clock faces and home display than echo show 5
Not the fastest navigation around the screen. Seems ok, but at times it can lag a bit, not as bad as the show 5, but not snappy.
You can’t browse music, you have to use your voice to play a specific song or use their pre-defined play list. With Apple Music you can even do that.
More widgets please, not a lot of selection.

I currently have mine on the kitchen wall, i watch sky news (via YouTube) whilst having my breakfast, though i have to physically click play, you can’t start the live stream by voice. You can watch Netflix, Prime video, and browse the internet including the BBC iPlayer website. Unfortunately there is no native support for sky news and bbc iPlayer.

I have photos from my album displaying on the clock widget, weather widget and notes, but wish we have more control on the layout. Widgets can be re-arrange but the clock is in set position. In landscape mode, it’s displayed on the left and fixed in that position.

I have profiles setup for the family although and it allows them to setup their screen as they like but in reality it just gets left with what in set.
It acts as a security camera when I’m away from home but also has the option to close the shutter on the camera for privacy.

The speakers is good enough, but don’t expect to be decent quality as the speakers are facing backwards, it doesn’t quite have the depth as even the show 5. However, i have a kitchen speaker and i just tell it to connect to Bluetooth. You can use Apple Music, Amazon music or Spotify.

Mounting it was simple, you get a paper mounting template so you know exactly where to drill holes in the wall. The cable is too short considering it’s meant to be hung on the wall. Unless your socket is nearby then it forces you to buy the extension. My socket is just over 2.2m away, so I had to spend some more to get the extension cable included. Small annoyance but the cable should clearly be longer.

Overall, i love it and don’t regret buying this.

17 people found this helpful

Helpful

vicky

Amazingly useful

Reviewed in the United Kingdom 🇬🇧 on 13 January 2023

Configuration: Device onlyVerified Purchase

Originally bought as a central hub for my smart home now I m using it as a 2nd monitor on my desk as it can play Netflix youtube prime video basically anything your firestick can do. Software has quite a few bugs and I have had to reset it a few times such as after installing the new update to control the firestick alexa stopped loading my apps so I had to reset luckily software issues can be fixed by reseting or sometime even restarting . The adaptive brightness does not work which probably isn't a problem anywhere else in the house but the bedroom as the it's very bright so I have to manually turn the brightness down.

2 people found this helpful

Helpful

Replaced my Echo Show 8 straight away.

Reviewed in the United Kingdom 🇬🇧 on 13 March 2022

Configuration: Device onlyVerified Purchase

Volume is pretty good, not quite as dynamic as the speakers in the smaller echo show devices, in my opinion but it doesn’t sound much different. Volume is around the same level as the other echo shows I have but not as loud as the original Echo I have.

The screen is ok, still has the dull bluish tone that the other echo show devices have but honestly, there’s so much screen real estate that it’s easy to look past the screen itself.

The size of the screen means that Amazon have been able to allow widgets for controlling smart devices, showing previously played music, weather, news and a whole bunch of other stuff too. My favourite widget is the smart home control though, being able to turn on and off multiple devices quickly with a few taps is convenient.

The display can be placed either vertical of horizontal so you have a choice of both to get the best out of your Echo Show.

Being an echo show, YouTube is easy to navigate to by saying “Alexa, go to YouTube” it will then open the YouTube home page on silk browser. From there you can either play your recommended videos and subscribed channels or search for videos.
I recommend having the device in a horizontal configuration for this as it fits much better this way. For controlling YouTube, there’s a couple of ways and you do still have to touch the screen but it’s relatively easy to search for content. For instance, once the app is open simply say “Alexa, funny cats compilation” it will then state “here’s what I found” and show you the search results on YouTube, at which point you tap to play the video you want. The easier way of searching for a video if you don’t want to go to the homepage first is to simply say “Alexa, search for *say whatever you are looking for* on YouTube”

This also is able to make full use of Tiktok in vertical mode. Simply say “Alexa, go to TikTok” you can login to your own feed from there.

The camera on the show 15 is pretty good quality, could be better but taking the overall price into account its actually great. There’s a security cover so you can’t be dropped in on at the “ahem” worst moment ever. You can also disable drop in completely though I enjoy having it enabled in case I want to check on the house while I’m out.

I’m not too keep on the mounting mechanism and would suggest getting the stand for it, to keep it simple.

The design of the device itself is quite different. It looks like a super high tech picture frame (has a dark rectangle around the outside and then the white frame of the screen, housing the camera inside that and finally the screen)

In terms of base functionality, it does everything you can do on any other echo show device, just bigger, I feel like it’s faster? and obviously the recipe ideas for those that enjoy cooking random recipes.

If you are looking for an Echo show that does it all then this is my recommendation to you. It’s a much higher cost than that of the base Echo Show 5 but definitely worth it. Personally I have in my house the following:
Echo Dot
Echo(tall one)
Echo Show 5 - This is a great entry level screen device.
Echo Show 8 - Good for doing everything on, just like the 5 but bigger and somewhat better.
Echo Show 15 - Feels completely different to the other Shows due to the amount of features it has over them. It’s an amazing product and I have no regrets about purchasing it.

5 people found this helpful

Helpful

Craig Stewart

As many have said, sooo close to perfect

Reviewed in the United Kingdom 🇬🇧 on 8 January 2023

Configuration: Device onlyVerified Purchase

This is almost the perfect echo device, very close, just let down by its sound quality and a few niggling bugs. I just wish they would have fitted better speakers, they aren't terrible, just very flat souding, it wouldn't have hurt the overall design and dimensions too much, I bought this to replace a show 8 in our kitchen, I was always pleasantly surprised by the show 8's sound quality, so there was a definite and noticeable downgrade to the 15. I was expecting this, especially the bass response, but it just seems like they could have done better.
It also has more bugs, on several occasions we have walked into the kitchen to find it playing away to itself, it has crashed quite a few times and sometimes it just plain ignores you.

5 people found this helpful

Helpful

JC

Good…..but

Reviewed in the United Kingdom 🇬🇧 on 3 April 2022

Configuration: Device onlyVerified Purchase

If you already own an Alexa device and you want to upgrade this is definitely the one to go for. But like almost all products and services that are shown as improvements, frequently there are also backward steps. The echo 15 sums it up perfectly.

On the plus side it is very nicely designed, brilliantly engineered and a solid durable product. It looks exactly like a sleek photo frame and will enhance almost any setting. When installed - A straightforward process - it works well.

On the downside there are a number of disadvantages. Unless you have drywall construction, feeding the power-supply lead invisibly is almost impossible unless you’re prepared to channel a duct in your plasterwork. The stand – an optional extra – is well made and substantial but the two together take up a significant footprint on any surface: approximately 400x250mm.

Unlike previous echo models it does not have an audio output, so if you like to use it through loudspeakers it gets more complicated. To get around this I have kept a small echo show nearby that is plugged into my sound system. It turned out to be really complicated to make it work.

The settings menu on the 15 is similar but less effective than on the smaller previous models. In order to get the best value from it - showing photographs - you need to upload all of your photographs to Amazon Photos. This is laborious, and storing all of your photographs with Amazon may be attractive but if you ever lost or closed your account getting them back could be very problematic. Why one is unable to simply upload photos from your mobile device onto the 15 is hard to understand. There may be a way, but I have yet to find it.

As for the Alexa app sitting on one’s smart phone, this now has the characteristics of a buffet at a poorly organised wedding reception. Different functions are scattered everywhere. The whole thing is now a mess and needs users, ideally, to redesign it in a logical way. Because it has grown organically many features are simply crammed in on the edges.

It is hard to believe that the designers of the 15 are in the same team as the people who design and maintain the app.

Amazon must have collected mountain ranges of data and yet Alexa remains completely stupid in so many ways: if you are streaming music and you ask Alexa to go ‘back’ this command is not recognised.
It would be an easy task to calculate – by Amazon – all of the unrecognised commands and build simple logic to accommodate the most frequent.

Despite Amazon being a progressive company - where one would imagine that they embrace the choice of the customer - there seems to be growing trend that this is an illusion and you have to do it the Amazon way: try organising the widgets on screen in a different way to that which Amazon force you and it’s impossible.

A good purchase and it will give you a great deal of pleasure. But with a little more imagination and connection with customers it could be hugely improved.

6 people found this helpful

Helpful

Darren Connolly

Good but NOT the full Fire TV experience sadly

Reviewed in the United Kingdom 🇬🇧 on 5 October 2022

Configuration: Device onlyVerified Purchase

I like the size of the screen and also the look of it. Setup was a royal pain as it kept saying there was an update but it just kept doing the setup process in a loop. I removed it from my Amazon account and factory reset it which did the trick. The big issue for me is the touch screen. It's so hit and miss. Sometimes it will work but most of the time it won't. I'm not sure if I have a faulty unit or if it's just when the screen being used. I do have other echo shows and have never had a problem with the touch screens. I will update my review once I find out if its faulty or not. The widget selection is very limited. I wish the smart home widget was better than it is. I'm looking forward to the new fire tv functionality once it becomes available.

Update - I have received a replacement unit today. So far, this one seems to be working as it should which would suggest the first unit had a faulty screen. Time will tell I guess but for now I'm impressed and have gone to 4 stars due to the lack of widgets.

UPDATE: 6th Dec 2022
Well the wait is over, Fire TV is now on the show 15! I for 1 am not impressed because it is a cut down version it would seem. BBC IPlayer, BBC News, My5 and the like are not available. To get the best out of Fire TV on the show 15 you ideally need to buy a gen 3 remote or make do with the on screen virtual remote! I had high hopes for the Fire TV on the Show 15 and was the main reason for buying it. Maybe it will get better with time, I hope so but as it stands I feel really let down. Good job I have my Fire TV Cube.

16 people found this helpful

Helpful

5 star		71%
4 star		15%
3 star		8%
2 star		2%
1 star		4%

Amazon Music Stream millions of songs	AbeBooks Books, art & collectables	ACX Audiobook Publishing Made Easy	Amazon Web Services Scalable Cloud Computing Services

Audible Download Audiobooks	Book Depository Books With Free Delivery Worldwide	DPReview Digital Photography	Goodreads Book reviews & recommendations

Amazon Home Services Experienced pros Happiness Guarantee	IMDb Movies, TV & Celebrities	Kindle Direct Publishing Indie Digital & Print Publishing Made Easy	Shopbop Designer Fashion Brands

Amazon Warehouse Deep Discounts Open-Box Products	Amazon Business Service for business customers	Whole Foods Market We Believe in Real Food

Echo Show 15 | Full HD 15.6" smart display with Alexa and Fire TV...

›

Customer reviews

Customer reviews

Echo Show 15 | Full HD 15.6" smart display with Alexa and Fire TV built in, remote not included

Top positive review

Top critical review

There was a problem filtering reviews right now. Please try again later.

From United Kingdom

There was a problem loading the comments at the moment. Please try again later.

There was a problem loading the comments at the moment. Please try again later.

There was a problem loading the comments at the moment. Please try again later.

There was a problem loading the comments at the moment. Please try again later.

There was a problem loading the comments at the moment. Please try again later.

There was a problem loading the comments at the moment. Please try again later.

There was a problem loading the comments at the moment. Please try again later.

There was a problem loading the comments at the moment. Please try again later.

There was a problem loading the comments at the moment. Please try again later.

There was a problem loading the comments at the moment. Please try again later.

Questions? Get fast answers from reviewers

Echo Show 15 | Full HD 15.6" smart display with Alexa and Fire TV... › Customer reviews

Customer reviews

Echo Show 15 | Full HD 15.6" smart display with Alexa and Fire TV built in, remote not included

Top positive review

Top critical review

There was a problem filtering reviews right now. Please try again later.

From United Kingdom

There was a problem loading the comments at the moment. Please try again later.

There was a problem loading the comments at the moment. Please try again later.

There was a problem loading the comments at the moment. Please try again later.

There was a problem loading the comments at the moment. Please try again later.

There was a problem loading the comments at the moment. Please try again later.

There was a problem loading the comments at the moment. Please try again later.

There was a problem loading the comments at the moment. Please try again later.

There was a problem loading the comments at the moment. Please try again later.

There was a problem loading the comments at the moment. Please try again later.

There was a problem loading the comments at the moment. Please try again later.

Questions? Get fast answers from reviewers

Echo Show 15 | Full HD 15.6" smart display with Alexa and Fire TV...

›

Customer reviews