Amazon.co.uk:Customer reviews: Ring Video Doorbell Wired by Amazon | Doorbell Security Camera with 1080p HD Video, Advanced Motion Detection, hardwired (existing doorbell wiring required) | 30-day free trial of Ring Protect
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  • Ring Video Doorbell Wired by Amazon | Doorbell Security Camera with...
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Customer reviews

4.5 out of 5 stars
4.5 out of 5
16,453 global ratings
5 star
73%
4 star
14%
3 star
5%
2 star
2%
1 star
6%
Ring Video Doorbell Wired by Amazon | Doorbell Security Camera with 1080p HD Video, Advanced Motion Detection, hardwired (existing doorbell wiring required) | 30-day free trial of Ring Protect

Ring Video Doorbell Wired by Amazon | Doorbell Security Camera with 1080p HD Video, Advanced Motion Detection, hardwired (existing doorbell wiring required) | 30-day free trial of Ring Protect

byRing
Style Name: HardwiredConfiguration: Doorbell onlyChange
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Top positive review

All positive reviews›
MR MR
5.0 out of 5 starsThe Best ring to get! Plus Pre Roll. You DONT have to have existing chime
Reviewed in the United Kingdom 🇬🇧 on 21 May 2021
If you do some research as I did, there are many YouTube videos that compare Ring doorbells and The Ring Wired comes out as the best and most economical version.
I did NOT have an existing bell, so I had to buy a adapter from Amazon as well, so i could plug bell into mains socket. The mains socket does not need to be near to the bell, mine is about 6 metres away and the adapter cable is so thin, you cant notice it, its not liking having an extension lead running around your house!
You also dont need to by or already have an exsiting chime. It connects to your phone, so if you can hear your phone, you can hear the doorbell. It also connects to an Alexa if you really want to hear the Bell ring indoors.
You also get PRE ROLL something that's not in the blurb but you get 3 seconds before action starts. VERY useful and only advertised on ring Pro versions.

It uses a 'Fisheye' lens so, the field of view is much more than needed, i can see over the roof of house opposite as well as the ground by my front door. Its wide enough to cover neighbour's driveway either side of as well.

Video quality is excellent, its 1080p which is HD so its going to be.
Motion sensor works perfectly
Night vision is also very good.
Two way talk works very well, no complaints there either
installed in about 10-15 mins (And Im not a DIY person!) just 2 screws in wall.
If fact i have no complaints at all, why would anyone spend 200 quid on a doorbell when this does almost as much for 50! After all, its just a doorbell!
If anyone told you 10 years ago, one day you would spend 50 quid on a doorbell, you would have laughed at how ridiculous that sounded. And yet here you are.........

Just buy, job done
Read more
1,634 people found this helpful

Top critical review

All critical reviews›
Amazon Customer
3.0 out of 5 starsAlmost
Reviewed in the United Kingdom 🇬🇧 on 26 January 2023
Does what it's supposed to and so I can't really complain, but I'll give it a go:

There is an assumption when you buy this doorbell that you already have a doorbell with existing wiring, which I don't, and I doubt many people do. So straight up you have to buy an adapter, which is a plug with some wire, which, for obvious money making reasons, is expensive.

There is also the assumption that you have your phone stuck to you at all times with all notifications on and the sound belting out to know that someone is in fact ringing your doorbell. "That's not great", you say, but wait you can, yep, buy a "chime" that you can plug in. And yes, it's expensive. Nevermind that my previous doorbell cost £5 and had a plug in chime as standard, this one is ~£20 just for the chime plug.

So far, that's the doorbell, the adapter, and the chime. Now you need the subscription to keep all the features, which seems reasonable, but is still £40 a year for a single device. Every year, at least while your device is supported.

So I've shelled out all this cash, I've got the subscription, but now whenever someone rings the doorbell they hear the god awful "Ring ringtone", basically the advert for Ring whenever anyone comes to my house. And you can't change it. You can change all your internal chimes and notifications on your devices, but not the sound the device itself makes. Why?

So does it work? Yes. Am I happy? Not really.
Read more
7 people found this helpful

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From United Kingdom

MR MR
5.0 out of 5 stars The Best ring to get! Plus Pre Roll. You DONT have to have existing chime
Reviewed in the United Kingdom 🇬🇧 on 21 May 2021
Style Name: HardwiredConfiguration: Doorbell onlyVerified Purchase
If you do some research as I did, there are many YouTube videos that compare Ring doorbells and The Ring Wired comes out as the best and most economical version.
I did NOT have an existing bell, so I had to buy a adapter from Amazon as well, so i could plug bell into mains socket. The mains socket does not need to be near to the bell, mine is about 6 metres away and the adapter cable is so thin, you cant notice it, its not liking having an extension lead running around your house!
You also dont need to by or already have an exsiting chime. It connects to your phone, so if you can hear your phone, you can hear the doorbell. It also connects to an Alexa if you really want to hear the Bell ring indoors.
You also get PRE ROLL something that's not in the blurb but you get 3 seconds before action starts. VERY useful and only advertised on ring Pro versions.

It uses a 'Fisheye' lens so, the field of view is much more than needed, i can see over the roof of house opposite as well as the ground by my front door. Its wide enough to cover neighbour's driveway either side of as well.

Video quality is excellent, its 1080p which is HD so its going to be.
Motion sensor works perfectly
Night vision is also very good.
Two way talk works very well, no complaints there either
installed in about 10-15 mins (And Im not a DIY person!) just 2 screws in wall.
If fact i have no complaints at all, why would anyone spend 200 quid on a doorbell when this does almost as much for 50! After all, its just a doorbell!
If anyone told you 10 years ago, one day you would spend 50 quid on a doorbell, you would have laughed at how ridiculous that sounded. And yet here you are.........

Just buy, job done
1,634 people found this helpful
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Gallowglass
4.0 out of 5 stars Good quality but requires subscription & has privacy issues.
Reviewed in the United Kingdom 🇬🇧 on 12 February 2023
Style Name: HardwiredConfiguration: Doorbell + Ring ChimeVerified Purchase
We bought this more for its security camera role than as a doorbell to monitor the front drive where our car is usually parked. Wiring it in to the existing 8V AC doorbell transformer as directed was straightforward and it paired with our 2.4GHz DMZ WiFi access point using WPA2 without problems. Its diagnostic page on the Ring app suggests that both the power & radio signal are a little weaker than optimal but we've actually had no issues as a result. The access point (a Netgear WAC124) is about five metres away but there are a couple of brick walls on the direct line between the two but other devices seem to pick up the signal with good strength so the antenna on the Ring could probably do with a redesign to improve its sensitivity.

Basic functionality as a video doorbell that rings on you phone app and optionally one or more Ring Chimes works fine but to record events and access remotely you really need to pay for the subscription. Your audio/video data is stored in Amazon's/Ring's infrastructure which may be of concern especially as there have been cases of Ring data being used by law enforcement without permission in other countries. Ring does now allow you to enable end-to-end encryption to circumvent this but doing so cripples some of the features so still needs a bit of work. (For advanced users, for example, you could allow creation of a keypair, uploading of the public key to the doorbell for encryption and installation of the private key on multiple app instances.)

Both the colour daylight & monochrome IR-lit night video is very good and the 2-way audio is adequate for the job.

Because the camera can see the whole street I used the motion trigger zone editor in the app to suppress false alarms from passers-by which initially worked well without preventing correct detection of visitors on the driveway. However recently it has sometimes failed to detect someone making a delivery without pressing the doorbell which is a little annoying.
5 people found this helpful
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Adam
4.0 out of 5 stars 🛑You need a Subscription! £3.49pcm £30PA🛑
Reviewed in the United Kingdom 🇬🇧 on 9 February 2023
Style Name: HardwiredConfiguration: Doorbell onlyVerified Purchase
I like how simple it is to install and the quality of the product.
It has built in night vision and I needs next to no light to provide a good quality image.

Unfortunately I didn't realise that the only way to view events (if you have someone come to your door), is to have a subscription.

🛑You need a Subscription!🛑
🛑£3.49pcm £30PA🛑

This allows you to see a short recording of
the activity.
I have added a screen shot of events that happen around my door.
I can't view any of the previous captures.
It's surprising how much I actually used the playback within the 30day trile.

I can have a live view from the camera but I can't say have a look at if the parcel has been delivered like it says that it has or if someone is hanging around when they shouldn't be.

To wrap up in a short form...
👍 Good device.
👍Easy to set up.
👍App is simple to use as well.

✋ Subscription Required.
✋ No video playback.
✋ Unable to save videos.
✋ Check your door bell to see if it's compatible or you could end up with an extra cost.
Customer image
Adam
4.0 out of 5 stars 🛑You need a Subscription! £3.49pcm £30PA🛑
Reviewed in the United Kingdom 🇬🇧 on 9 February 2023
I like how simple it is to install and the quality of the product.
It has built in night vision and I needs next to no light to provide a good quality image.

Unfortunately I didn't realise that the only way to view events (if you have someone come to your door), is to have a subscription.

🛑You need a Subscription!🛑
🛑£3.49pcm £30PA🛑

This allows you to see a short recording of
the activity.
I have added a screen shot of events that happen around my door.
I can't view any of the previous captures.
It's surprising how much I actually used the playback within the 30day trile.

I can have a live view from the camera but I can't say have a look at if the parcel has been delivered like it says that it has or if someone is hanging around when they shouldn't be.

To wrap up in a short form...
👍 Good device.
👍Easy to set up.
👍App is simple to use as well.

✋ Subscription Required.
✋ No video playback.
✋ Unable to save videos.
✋ Check your door bell to see if it's compatible or you could end up with an extra cost.
Images in this review
Customer image Customer image
Customer imageCustomer image
6 people found this helpful
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Billie McMullan
4.0 out of 5 stars Sold me a used doorbell
Reviewed in the United Kingdom 🇬🇧 on 16 February 2023
Style Name: HardwiredConfiguration: Doorbell onlyVerified Purchase
I've only had the doorbell installed for a day but it was a very busy day at the house with lots of people coming round and I have to say I'm very happy with the product. it was really easy installed and I can see how convenient this is going to be when I'm out at a parcel gets delivered or someone calls over. My only problem is with Amazon, when I went so get my 30 trial of ring protect, it said it was expired. So I contacted customer support to be told that the doorbell had been registered on the 22 of march 2022, it's currently February of 2023 so turns out they've sold me a used doorbell. The customer service at ring was very helpful and got me my trial back but I'm not happy with Amazon. IF I WANTED A USED DOORBELL I WOULVE BOUGHT ONE SECOND HAND.
10 people found this helpful
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Swiss
5.0 out of 5 stars Good BUT......
Reviewed in the United Kingdom 🇬🇧 on 14 February 2023
Style Name: HardwiredConfiguration: Doorbell onlyVerified Purchase
Unless your very good at diy or a trades person, buy the battery powered version. That aside it is very awkward and time consuming to set up using a 'ring' chime . Without the 'chime' it will be easier but obviously you only get indications of doorbell activations to your mobile. And itv does needca good wifi connection. What i did find unacceptable is youvwill NOT get a doorbell notification using mobile network data. Only get door bell notifications when on a WiFi connection. But you will get motion detection using mobile network data. And you can talk to who ever using the mic on both mobile and wifi. The mobile app is overloaded with options and settings which are not atvall easybto followvand nor well explained.. but thats the Americans for yer.. Once it is set up and settles down itvwoorks a treat.
2 people found this helpful
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Rose of York
5.0 out of 5 stars Really useful - glad I got it
Reviewed in the United Kingdom 🇬🇧 on 9 March 2023
Style Name: HardwiredConfiguration: Doorbell onlyVerified Purchase
Very happy with this. I did use a qualified electrician to install it as it is connected to the wiring from the old bell.
The camera is very clear at all times and catches everything - including the cat going through the flap. However it is set not to notify unless the doorbell rings so not getting constant bleeps. Have connected it to Amazon Echo which also announces that somebody is at the door.

Good quality video so you can see who has been about at any time.
One person found this helpful
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Garber
4.0 out of 5 stars Okish Doorbell
Reviewed in the United Kingdom 🇬🇧 on 24 December 2022
Style Name: HardwiredConfiguration: Doorbell onlyVerified Purchase
This motion sensor and mic seem to work well and the overall picture quality is good, the built in speaker is ok but could be better.

The bits that annoy me !
After the 30 day trial if you want to continue with the Ring Protect Plan its a subscription service.
You need either a chime plugged into a socket or another device such as an Echo Dot to hear it ring in the house.
If someone presses the doorbell button it will ring just once, it will not ring again no matter how many times the button is pressed until it stops recording. The minimum time I can set mine to record is 50 seconds. So if someone presses the button before then nothing happens.
Come on Ring fix the issue this is a basic requirement for a doorbell.

My workaround for the single ring issue when the door bell is pressed:
I created a routine to make the doorbell chime repeat after 5 seconds. If Amazon hadn't destroyed Prime Music by taking away the ability to pick and choose songs or albums. I would have used the fist 10 seconds of Let Em In by Paul McCartney & Wings.

Update Ring customer support have contacted me to understand the issue and apparently it has been passed on to the relevant team so that they can improve the device in the future. I was also informed I could contact them any time if I required any assistance. Due to the customer support I have increased the rating to 4 stars.
10 people found this helpful
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Amazon Customer
3.0 out of 5 stars Almost
Reviewed in the United Kingdom 🇬🇧 on 26 January 2023
Style Name: HardwiredConfiguration: Doorbell onlyVerified Purchase
Does what it's supposed to and so I can't really complain, but I'll give it a go:

There is an assumption when you buy this doorbell that you already have a doorbell with existing wiring, which I don't, and I doubt many people do. So straight up you have to buy an adapter, which is a plug with some wire, which, for obvious money making reasons, is expensive.

There is also the assumption that you have your phone stuck to you at all times with all notifications on and the sound belting out to know that someone is in fact ringing your doorbell. "That's not great", you say, but wait you can, yep, buy a "chime" that you can plug in. And yes, it's expensive. Nevermind that my previous doorbell cost £5 and had a plug in chime as standard, this one is ~£20 just for the chime plug.

So far, that's the doorbell, the adapter, and the chime. Now you need the subscription to keep all the features, which seems reasonable, but is still £40 a year for a single device. Every year, at least while your device is supported.

So I've shelled out all this cash, I've got the subscription, but now whenever someone rings the doorbell they hear the god awful "Ring ringtone", basically the advert for Ring whenever anyone comes to my house. And you can't change it. You can change all your internal chimes and notifications on your devices, but not the sound the device itself makes. Why?

So does it work? Yes. Am I happy? Not really.
7 people found this helpful
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Mel
5.0 out of 5 stars Quality product backed by great support
Reviewed in the United Kingdom 🇬🇧 on 9 February 2023
Style Name: HardwiredConfiguration: Doorbell + Ring ChimeVerified Purchase
Ring does a fantastic job we have great WiFi. But a booster solved connection at my friend's. Backed up by easy to use app and their support is excellent. Clear pictures great for asking people to give me time to get to the door. When out I can direct items to my neighbour and know they're safe. I also was able to prove an item was not delivered. Connected easily to existing bell wire. Highly reccomend the odd lag due to broadband causes no issue and it tells you in the app if there's an issue. Plus it guides you through connection. Secure and does its job.
It also stopped a parcel from going in the bin when I was out.
2 people found this helpful
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wkd2000uk
4.0 out of 5 stars Knock Knock
Reviewed in the United Kingdom 🇬🇧 on 22 January 2023
Style Name: HardwiredConfiguration: Doorbell onlyVerified Purchase
really pleased with set up and overall thought behind the app.
no false alerts and just does exactly what you'd expect.

The only niggle is, if myself and my wife answer the doorbell remotely for the same call, we seem to cancel each other out and neither of us can assist the visitor.
one of us then has to manually access live and speak or wait for them to press the bell again.

minor niggle for what is otherwise exactly what we wanted but is the reason for a dropped star (perhaps stopping the 2nd person from answering by the app stating this call has been answered would be something the developer could consider)
2 people found this helpful
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