Amazon.co.uk:Customer reviews: Echo Show 5 | 2nd generation (2021 release), smart display with Alexa and 2 MP camera | Charcoal
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  • Echo Show 5 | 2nd generation (2021 release), smart display with Alexa...
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Customer reviews

4.6 out of 5 stars
4.6 out of 5
44,878 global ratings
5 star
75%
4 star
15%
3 star
5%
2 star
2%
1 star
3%
Echo Show 5 | 2nd generation (2021 release), smart display with Alexa and 2 MP camera | Charcoal

Echo Show 5 | 2nd generation (2021 release), smart display with Alexa and 2 MP camera | Charcoal

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Top positive review

All positive reviews›
Nigel
5.0 out of 5 starsFind this very buggy
Reviewed in the United Kingdom 🇬🇧 on 18 March 2023
Have dots but got this on Black Friday and find it very buggy. When asking it to play radio stations it responds with telling you the radio station but doesn’t play it. And have issues with it recognising my voice. The rest of the dots are working perfectly but this one isn’t As good. Might just be a bad one
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Top critical review

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AsheDJ
3.0 out of 5 starsGreat Little Device with the usual Smartspeaker Issues
Reviewed in the United Kingdom 🇬🇧 on 14 December 2022
UPDATE (13/01/2023): "Alexa, turn off screen"... moments later the Echo Show 5 will turn the screen back on again. This can happen multiple times to where I get fed up with it and disconnect it. I have disconnected my Echo Show 5 from the plug 6 times now in around 2 months. Such an annoyance is this, I have lowered the overall rating from 4 to 3 stars.

This is my second Echo device I have bought with the first being the Echo Dot 4th Gen, and like that ball-shaped speaker, the Echo Show 5 2nd Gen has the same issue (for me at least) with any kind of smart speaker, voice recognition. Like its name, you end up sounding like an echo as I command "Alexa" over and over and it just doesn't respond, or when it does, it stops listening whilst I ask it things or appears to listen and does nothing. Generally, this is where the bad American accent immitations appear just to get it to listen.

It isn't all bad, the screen is surprisingly good for something that isn't even 720p in resolution but its 5.5 inch screen size is what makes it better. I have been able to watch movies on this thing like James Cameron's The Terminator and Disney's A Christmas Carol staring Jim Carrey from Google Play Movies using Amazon Silk, and the image is clear and crisp. Though, there is a little stuttering playing video on Amazon Silk, but this is only at the start for a few moments, and obviously the experience is better with the preinstalled Amazon Prime app.

When it comes to sound, it is very good, but I am not entirely sure if it is better than the Echo Dot 4th Gen. I have noticed some distortion with it with the volume just over 50 or 60%, whereas the Echo Dot 4th Gen does not do this till around 70%. It is a good and clear quality for movies with some bass there and perfect for audiobooks from Audible and listening to the radio.

With anything you do watch or listen to, these will sit on your home screen like a recommendation or suggestion should want to watch or listen to them again. These can be removed in the settings, and along with anything you wish to see or not see on the display.

Unlike my Echo Dot 4th Gen, the Echo Show 5 does not have a headphone jack/ Aux socket on the back, just a power port and a MicroUSB port. The speaker is housed in the back, but the sound doesn't feel like it is playing away from you. The cable is of a good length and it is about 2m which I think is more than enough. the mute mic, volume controls, and camera cover is on the top of the device, and it will take a little time or workout which is which, and then you are good to go and navigate each button without looking.

I do recommend this device as it does all I need and more. It has a bright and clear display that is great to see your photos that syncs with the Amazon Echo app, and good for watching movies and TV shows. The speaker is good enough for what it is, and despite its size, it packs a punch. Voice recognition is hit and miss for me, and I am from the South East with no thick accent, so I can imagine those with thicker accents might experience issues.

7.5/10
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14 people found this helpful

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From United Kingdom

Nigel
5.0 out of 5 stars Find this very buggy
Reviewed in the United Kingdom 🇬🇧 on 18 March 2023
Verified Purchase
Have dots but got this on Black Friday and find it very buggy. When asking it to play radio stations it responds with telling you the radio station but doesn’t play it. And have issues with it recognising my voice. The rest of the dots are working perfectly but this one isn’t As good. Might just be a bad one
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FootballPlayingKitten
4.0 out of 5 stars Good price and quality but limited
Reviewed in the United Kingdom 🇬🇧 on 24 January 2023
Verified Purchase
Firstly, again best price to get a Show is a bundle with some device (Ring, Blink, etc.) and return the other product. Otherwise the price makes it much less attractive.

Like all other Amazon devices, it is completely locked into the AZ eco-system and while you may be able to do a few things - ultimately it is a glorified speaker / picture frame / alexa device.

Video - if you have Ring/Blink etc. then it is very useful to view a camera, but naturally the small screen won't be enough for detail and a single camera at a time. And not continuously like a security monitor.

Screen - Nice a picture frame if you upload some pics to AZ, otherwise random stuff and lyrics for songs.

Automation - you can use it for home automation without using voice/Alexa commands but quite unwieldy and unstructured. Don't expect to design a panel like say Home Assistant, Node Red, etc.

Sound - surprisingly good but don't expect Echo 2/3 quality especially in pair/stereo. But for a kitchen/office/etc. it is good enough. But again won't beat a good Bluetooth speaker. Pity you cannot get it to behave as a speaker - though it can stream to other BT speakers?

WiFi is dual-band but really for audio or even low-quality video you really want the range of 2.4GHz.

In a way, an Android phone/tablet with the same apps (Ring, Home Assistant, Alexa, Hue, etc.) + customised launcher would be far more practical but also a lot more expensive. For the price - what can you really expect?
6 people found this helpful
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Jack L.
5.0 out of 5 stars Days of endless fun and many happy memories just dancing and been happy with my family.
Reviewed in the United Kingdom 🇬🇧 on 9 March 2023
Verified Purchase
This product is simply amazing brilliant little device can do so much.

If i where to try pick any fault it would be the voice command can somtimes be undersenstive and you find yourself screaming alexa at least 5 times.

Apart from this i think this device is revolutionary and is like having a helpful person in your home and answer your questions and keep you ebtertained.
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SPP
4.0 out of 5 stars Great when it actually listens!
Reviewed in the United Kingdom 🇬🇧 on 7 March 2023
Verified Purchase
Bought as part of a bundle with a ring doorbell. Works well with the doorbell although is a little slow to provide a picture of the front door. The main problem is that it just doesn't seem to listen so we have to shout at it to get it to do things. Sound quality for songs is fine for me, I quite happily listened to songs for a while this evening. If it listened to speech and we didn't have to shout out would be great! The non responsive show can be a bit frustrating sometimes
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Amazon Customer
5.0 out of 5 stars Great gadget
Reviewed in the United Kingdom 🇬🇧 on 13 March 2023
Verified Purchase
This is for my log cabin in garden. I can keep eye on things out there as well as communicate with people n play music out there I have 3 others indoors so this is just perfect to use outside
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Woody wood wood
4.0 out of 5 stars Smaller than I imagined.
Reviewed in the United Kingdom 🇬🇧 on 23 February 2023
Verified Purchase
All in all a good little Alexa, I’ve sworn at her a few times and she still does as I ask and is still speaking to me, which is more than I can say for my boyfriend.

Good sound for its size. Wish the cable was black. Doesn’t have all the same features as the newer one that my chap has. Also having a nightmare trying to sync it with the echo speaker which was bought for me to make it louder in the kitchen whilst I’m cooking-could be me being impatient or an idiot.
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TP
5.0 out of 5 stars A great addition to the Alexa family.
Reviewed in the United Kingdom 🇬🇧 on 30 December 2022
Verified Purchase
This is actually quite an impressive device. I wasn't sure what it would be like, but after playing around with it I'm quite impressed.

Having used an echo dot for some time now, none of the features really took me by suprise but they are simply so much better to interact with when you have a screen compared to when you don't. I've especially enjoyed being able to watch video on it and get recipes.

The screen is small so you probably won't want to watch anything longer than a few minutes on it, but it can run Prime Video and Netflix should you wish.

The speakers are only OK, but for such a small (and cheap) device that's to be expected. If you want a better experience when listening to music you could get the echo show 8 which offers better speakers (and an 8 inch, HD screen). Or you can use your own speakers via Bluetooth (it doesn't have an audio jack/socket, so be aware of that).

Video calling is very convenient with the echo show, ask Alexa to call someone and she will. As someone with older family members who are starting to struggle with technology this feature is really helpful as it's so easy to use.

All in all, when taking into consideration the price you're paying and the small size of the echo show 5, it's a bit of a bargain. I recommend.
8 people found this helpful
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Amazon Customer
5.0 out of 5 stars She knows you know.
Reviewed in the United Kingdom 🇬🇧 on 19 March 2023
Colour Name: Deep Sea BlueConfiguration: Device onlyVerified Purchase
The Alexa Echo Show 2nd generation is an incredible piece of kit, working with my Ring vidio door bell. Smart plugs and lights. News-traffic-weather and anything you want to know.
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Laurence Renshaw
4.0 out of 5 stars How to get the most out of the screen?
Reviewed in the United Kingdom 🇬🇧 on 20 January 2023
Verified Purchase
Basically, it's an Echo Dot with a screen, so I'm using my new Echo Show 5 to replace an old Echo Dot with my Echo Show 5.
I know good things to do with an Echo Dot, including playing music/radio and setting alarms, but how to make the most of the Echo Show's screen?
Currently, mine is acting as a bedside clock and also showing things like weather - I've tried watching music videos, and that works, but it's a bit fiddly to control, and isn't ideal on a small screen when most of us have larger phones.
And it seems like a bit of a waste to just use the screen as a bedside digital clock!
So I might move it to the kitchen, as it's loud enough to overcome the sound of the fan/kettle/... and having a screen is useful for viewing recipes and seeing how much is left on a timer.
The sound quality is noticeably lower than the old echo dot that it's replacing, but the loudness is fine.
One person found this helpful
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A.Hawkins
5.0 out of 5 stars Brilliant
Reviewed in the United Kingdom 🇬🇧 on 2 March 2023
Verified Purchase
My mrs loves it. I use it to ring mates or family. My mrs uses it for Spotify so basically we moved into new house which she has won the argument to decorate and I have a man cave so I leave that to walk into candy floss land pink everywhere and soppy love songs on 24-7 haha
One person found this helpful
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