Amazon.co.uk:Customer reviews: Ring Video Doorbell Pro 2 by Amazon | Doorbell camera, HD+ Video, Head to Toe Video, 3D Motion Detection, Wifi, hardwired (existing doorbell wiring required)

Top positive review

Great product but needs a battery backup option

Reviewed in the United Kingdom 🇬🇧 on 23 March 2023

I previously had a Battery Doorbell v2 and its taken me a while before updating as it did the job. Ended up selling the old to a friend and buying this as was getting fed up changing the batteries so often. The new features are good but now miss the fact that if power goes so does our doorbell.

One person found this helpful

Top critical review

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T.M.

Live=view doesn't work over 4G data connection

Reviewed in the United Kingdom 🇬🇧 on 11 January 2023

I purchased the wired version. Easy enough to set up. It works extremely well over Wi-Fi, almost instant notifications & very clear images, but when I am out at work etc. & I get a notification for either a ring or motion detection I cant view the event as it takes an age to load the footage. It could take 5mins to load & then it buffers every couple of seconds. This just renders it useless for me. I think I will have to send it back.

1,091 total ratings, 228 with reviews

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From United Kingdom

MR BRYK

Great product but needs a battery backup option

Reviewed in the United Kingdom 🇬🇧 on 23 March 2023

Style Name: Plug-InConfiguration: Device onlyVerified Purchase

One person found this helpful

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Sam

Probably the best Video Door bell available!

Reviewed in the United Kingdom 🇬🇧 on 4 January 2023

Style Name: HardwiredConfiguration: Device onlyVerified Purchase

After spending what must have been 2-3 months of research and viewing multiple video doorbell reviews on Youtube I decided to go for the Ring Pro 2. One of the specific features I wanted was a door bell that could ring a mechanical chime in the house, in case the Wi-Fi or internet goes down. There are not many available out there that do this job however the Ring Pro 2 does.

After looking at the various tests on Youtube I could see the Ring Pro 2 had one of the best external audio qualities so the person outside could hear you clearly and also had minimal lag for both video and audio.
There are various other features that include good quality night vision, HDR, top to bottom viewing angle, reliability and again was one of the best when comparing it all the different video doorbells.
It also has Alexa compatibility which means I was able to use a smart bulb on my external porch light that would come on when motion was detected or the doorbell was pressed.

I was able get the Ring Pro 2 working with an internal mechanical chime (the Honeywell D117), and for this I had to buy Pro Power Kit v3 from the UK ring website, it is only £2.99 and that will allow you to use your mechanical chime with the Ring Pro 2. I also bought the ProTek 16V 8VA 2 Module Bell Transformer (BT8-16) to power everything.

After checking the current draw for the Ring Pro 2 it seems as though it only uses around 3.5VA during the day and around 4VA during the night with the IR lights on (8VA on 16v = 0.5 amps). I believe Ring states 10VA - 40VA as there is no separate Ring Pro 2 for UK and USA, and the mechanical doorbell chimes in the U.S require 10VA, however in the UK that is not the case. After 2 months I can say everything still works perfectly and am very pleased with my purchase.

- Also check your inbox for an email from Ring, that will allow you to claim a free faceplate from 11 different colours!

23 people found this helpful

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Fahim Mahmad

Fantastic Ring doorbell a must in this day and age !

Reviewed in the United Kingdom 🇬🇧 on 29 January 2023

Verified Purchase

I thought I had already sent in my review for this fantastic Ring doorbell its the best out there I've had 4 doorbells but all needed batteries they didn't last longer than 3 weeks before needing recharge so I opted for Ring and hardwired it worked straight away only thing that didn't connect was the chime so I return the chime now I can see who's outside before the walk down the path it's a brilliant doorbell very happy and it connects to my Alexa she also warns ⚠️ me there's someone at the door if in the kitchen n my mobile is elsewhere I say Alexa show me the front door she does and is very clear footage from head to toe expensive yes but worth peace of mind to have my wife and son's love it that they can see who comes to the house before they get to the door and they never open the door if not expecting someone brilliant!

3 people found this helpful

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Alex Chard

Excellent motion detection

Reviewed in the United Kingdom 🇬🇧 on 5 March 2023

Verified Purchase

Replaced a 4 year old Eufy system with this, and the difference in motion detection is night and day.
The Eufy would miss people sometimes, and the ring notifications would sometimes be severely delayed.

The Ring doorbell motion detection is very accurate and easy to set up.

The only way this could be improved is to offer an option to store video locally, so there's no need to pay for the monthly subscription.

One person found this helpful

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BoneHead

Feature rich doorbell

Reviewed in the United Kingdom 🇬🇧 on 24 February 2023

Style Name: Plug-InConfiguration: Device onlyVerified Purchase

Only needed to drill one hole through the door frame, once fitted and powered on, setup perfectly first time, no frustration at all.

Got linked to wifi and alexa quickly, and set up activation zones and alerts, and thats it.

I can now recieve alerts wherever I am and check any events at will.

until it detects a suspicious event it will just be cataloging in detail when the postman visits.

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David

Easy to install

Reviewed in the United Kingdom 🇬🇧 on 27 March 2023

Style Name: Plug-InConfiguration: Device onlyVerified Purchase

Good quality

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mrs tina nisbet

Beat one

Reviewed in the United Kingdom 🇬🇧 on 26 March 2023

Style Name: Plug-InConfiguration: Device onlyVerified Purchase

Great works well

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Dorothy Johnson

Great product

Reviewed in the United Kingdom 🇬🇧 on 15 March 2023

Verified Purchase

Great to see who’s at or been to your door

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Miranda

Clear pictures, at night as well.

Reviewed in the United Kingdom 🇬🇧 on 1 March 2023

Style Name: HardwiredConfiguration: Device onlyVerified Purchase

Great device, don't know how I did without out one, and all my other ring cameras. This does give a better view of people's faces than the high up cameras it has to be said.

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S. Braybrooke

Installation "quirks" but great image and audio quality and well designed apps.

Reviewed in the United Kingdom 🇬🇧 on 4 May 2021

Style Name: HardwiredConfiguration: Device onlyVerified Purchase

I've been using an old Netvue Vuebell camera for about 5 years and had been waiting for something with better audio quality and responsiveness to replace it. When I read the Ring Pro 2 specs it seemed it might be the one. It is! But a few quirks to point out too.

Firstly, the installation instructions have not been updated to reflect the Pro2 differences from other Ring bells. The most alarming is the power supply, as the power unit itself has a DC output with clearly marked + and - polarity, whereas the bell unit has a big label saying to only connect an AC supply (and as a result has no polarity on its connection terminals). I tried searching for info on this and found nothing, and then tried calling Ring's helpline and they were shut. So took a gamble and randomly connected the power and it worked. So I guess the Pro 2 doesn't care whether its power supply is AC or DC, and if DC the polarity is ignored.

Secondly, the instructional video's made a big play on the stacked wedges for mounting, but the Pro2 only has one wedge supplied. It also has more mounting holes than shown in the instructions. I used the two diagonal holes and also the two slotted holes for extra security on the wall, before fitting the bell to the wedge.

The Ring Pro 2 is available with a hardwired or plugin power supply. I opted for the hardwired version as the old bell used a standard doorbell transformer mounted in a nearby cupboard. However, I found that the Ring power supply was bigger than the old transformer and also had no cover for its terminals. So I decided to mount it inside a blanked-off double socket surface box (see pics). With the Ring power supply outer moulding removed it fits perfectly into a 25mm box. The supply is lightweight so held in place with double sided 3M tape (the stuff used in car windscreens). The supply doesn't seem to get hot.

Connecting to the app required an account to be setup and linked to my Amazon account for Alexa alerts to work. A slightly painful process with security codes being texted at each stage, but best to be safe.

I have now installed both the Ring and Ring Rapid apps on iPhone and iPad, and also aded my wife to the accounts. Both the audio and video quality are excellent. The video gives a clear view from door mat to head, and is crystal clear image quality. It also copes amazingly well with direct sunlight (see my example pics of early morning sun....you can still see the detail of surrounding objects despite the blinding light). You can also view in landscape mode and then drag the image up and down to fill your phone screen. The audio quality from the bell is incredible....no longer a tinny scratchy sound, but full, clear, and loud which you really don't expect from such a small bell! This was the biggest reason to upgrade as the sound from our old bell made the most basic requests like "leave it with a neighbour" almost impossible for the postman to understand. Now its crystal clear....very impressive.

Another clever feature is the radar, where it plots the path taken by a visitor on a satellite view on playback. This could be useful if you get an unwanted visitor (i.e. burglar) who has perhaps hidden somewhere waiting for the coast to clear, as you could easily see where they are from and the route they took.

Regarding connectivity, I have a number of dual band (2.4GHz and 5GHz) APN's around the house and though the Pro2 would grab a channel on the 5GHz band. But it chose 2.4GHz. Not a problem and the responsiveness is great.

Finally, price. The Pro2 has been at £219 for a while which struck me as expensive. It recently dropped on a promotion to £179 so I grabbed it. I'd say this price is reasonable, but the normal £219 is overpriced IMHO. at this stage I am not sure if we will continue the £2.50 per month subscription as we've already got CCTV on the house and the main purpose of the Pro2 for us is to remotely answer if we are out which can be done without subscription.

Overall, very impressed with the Pro2 quality and features.

61 people found this helpful

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Ring Video Doorbell Pro 2 by Amazon | Doorbell camera, HD+ Video, Head to Toe Video, 3D Motion Detection, Wifi, hardwired (existing doorbell wiring required) | 30-day free trial of Ring Protect

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Ring Video Doorbell Pro 2 by Amazon | Doorbell camera, HD+ Video, Head to Toe Video, 3D Motion Detection, Wifi, hardwired (existing doorbell wiring required) | 30-day free trial of Ring Protect

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