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  • Apple AirPods Pro (1. generation) with Wireless charging case (2019)
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Customer reviews

4.7 out of 5 stars
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Apple AirPods Pro (1. generation) with Wireless charging case (2019)

Apple AirPods Pro (1. generation) with Wireless charging case (2019)

byApple
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Top positive review

All positive reviews›
Sam Reeve
5.0 out of 5 starsWhat they do, they do well. Not for everyone though, especially at this price.
Reviewed in the United Kingdom 🇬🇧 on 19 May 2020
For anyone who knows the headphone market they know how good the AirPods Pro are.

True wireless earphones have been very hit and miss, and one of the best thing Apple does with these headphones is to not drop the ball in any area.

Sound quality, fit, comfort, battery life, noise cancellation, microphone and quality, ease of use, water and sweat resistance, portability, and built quality are all good to excellent.

Most true wireless earphones are let down on one of these categories. These are one of the first true great all rounders, particular in the category of true wireless headphones that prioritise noise cancellation, call quality, connection and portability over other areas, noticeably sound quality (and, admittedly, price).

The AirPods Pro won’t blow you away with sound quality, although they will still sound good to most people who aren’t too discerning about audio quality. They aren’t for bass-heads, they prioritise clearer audio, particularly vocals and voices for calls, videos, podcasts and other things such as acoustic music, which they do very well with. If you want big sound and like bass heavy thump thump music, don’t get these.

So their good quality and all-rounded nature is why the have the price tag they do. Whether your prepared to pay for it depends on a) your budget and b) your intended usage.

If you want headphones to wear to make lots of business calls on (and especially if you have an iPhone) then these are fantastic for that.

If you want headPhones you can pop in and out of your ears as you’re travelling across the city, dampening some of those city noises and helping you listen to your podcasts, videos, and music to pass the time (without wanting to have a dedicated music listening session) then these are fantastic for that.

If you’re new to the world of wireless headphones, then these might be perfect for you if budget and the best sound quality aren’t big factors. You’ll enjoy a seamless experience. However if budget is a big factor, or you won’t be using them very often, then they’re probably not great value for money for you.

Again, if you want big bassy thump thump music don’t expect to get these in true wireless earphones. The best you’ll find is the Jabra elite also elite active) 75t. I own those too, and they’re a great alternative to the AirPods if you want to do more listening to music and are less concerned with active noise cancellation to help you block out daily sounds as you listen to your podcasts, audiobooks, videos etc.

Personally, I bought these because of the microphone quality, ease of connection with iPhone, noise cancellation, and comfort, I wanted a pair I could leave in for hours at a time whilst at work, reducing the sounds of the office with active noise cancellation and allowing me to play some soothing background music to help me focus, whilst also giving me the option to make and receive high quality business or personal phone calls with ease.

They’re also great if you just want to quickly put your earphones in to watch a video without distributing those around you - no fiddly wires to untangle, just grab them from your pocket, flip the case lid and pop them in. Boom, connected. Start watching.

It’s worth saying here there are other options beyond true wireless earphones too. One hybrid method for better sound quality, call quality, and also cheaper is to use wired headphones (either in ear or over ear depending on your preference) with a Wireless Bluetooth Receiver. I also own this option, using soundmagic E10s earphones (about £40) which have fantastic sound quality for in-ears with a FiiO Bluetooth headphones amplifier/adaptor (£30-50 depending on model). Simply plug your wired headphones into the Bluetooth receiver and then connect to the receiver with your phone like you would Bluetooth headphones. You don’t go truly wireless, but you cut the cord between your phone and the headphones, which for me is the most important thing because then you just pop the receiver in your pocket (and run the cable under your jumper if you like) and continue using your phone without any wires attached. It’s not the ‘true wireless’ experience but for £50-£100 you’ll have a better sounding, more durable, cheaper option (albeit without active noise cancellation, which is okay on true wireless earphones but not game changing).

Other people will prefer over ear headphones as you can get better sound quality and more effective noise cancelling for less money. Personally I find them too clunky.

I think I’ll do a hybrid approach. I’ll use the AirPods Pro for work, calls, and convenience. But I’ll use my hybrid semi-wireless option when I want better sound quality but still don’t want to disturb others (eg listening to music in my bedroom).

So, as mentioned in the title, what these little amazing pieces of technology do, they do very well. But I thoroughly urge you to consider why you’re buying headphones in the first place so you can identify the option that is best suited to you (as there are many) and that you don’t just get caught up in the AirPods hype. If on the other hand you don’t really care so much (in that case you’re probably not reading this review) and just want good quality wireless earphones and have a decent budget then buy these and forget about everything else.
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17 people found this helpful

Top critical review

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JJ
1.0 out of 5 starsPretty much broken out of the box and a nightmare to sort out a replacement
Reviewed in the United Kingdom 🇬🇧 on 19 August 2021
I am usually a fan of Apple products although I don't just buy everything going for sake of it. I bought these to be able to wear something light that wasn't intrusive but could switch seamlessly between apple devices as I use them throughout the day to be able to block out background noise which has recently got worse.

First the positives: These do fit well. Even though it doesn't feel like they will stay in, they do even with a vigorous head shake. Having read the reviews, I had been looking at ear hooks etc but after using them for less than a day, I don't think they would be necessary for use around the home.

Everything worked initially exactly as I expected. Open the lid with the iPhone unlocked and it automatically asks you if you want to pair. Setting them up and operation are reasonably straight-forward for switching between noise transparency and cancellation. Not so good was that I wasn't able to easily manage the play/forward/rewind functions though let alone volume control.

The real positive for these is that once they are synced with the phone, they appear on other devices where you are signed into the same iCloud account. That makes it easy to say switch from phone to Apple TV.

The negatives: I have a reasonably cheap pair of over the ear TaoTronics headphones with noise cancellation (but they are too hot to wear for any length of time in the summer) so I don't have a great deal of experience. The airpods don't appear to cancel much in the way of ambient noise as far as I could tell and certainly no more than the Tao Tronics. They seem to block out a constant ambient noise such as traffic roar or a fan but not percussive sounds or thumping noise from music which was what I wanted to exclude any more than a pair of earplugs would so I am not sure why you need a transparency mode - just off or on (I am guessing that people who know about these things would realise that but if like me you don't then hopefully that is helpful - adverts for noise cancelling products seem to suggest that you can exclude all ambient noise).

They arrived without much charge so I charged them once. The included cable needs to be connected to a USB C adapter which I don't have so I had to use the one I use for my iPhone and iPad. The case charged as did the airpods. I then used them throughout the rest of the day and placed them back in the case to recharge over night whilst attached to power. I woke up in the morning and the case was completely dead: No light and when the lid opened, there was no corresponding pop up on the screen. The rear button didn't work either and there was no response to taking the power lead out and putting it back in.

I called Apple and without much investigation decided they would need to be returned. I was told a replacement pair would be sent possibly later that day or tomorrow and so I was reasonably impressed. Later that day, I started to receive emails saying that an empty box had been dispatched. I then find out that instead of a straight-forward replacement, it needs to go for repair and this is having selected Apple Care + with the purchase. Apple will have had the airpods in their possession for longer than I have and I have paid for the privilege of this?

It then turns out that the initial Apple call handler had got everything completely wrong and I have wasted a week waiting for a replacement when one is not coming.

I am usually an advocate of Apple products namely because of the ease of access and helpful customer service but Apple seemed determined join the rest of the tech companies in that race to the bottom. Even though these have been bought on 'The Apple Store' on Amazon, Apple claim they have nothing to do with it. Strange that you can buy Apple Care + at the same place if it nothing to do with them?

Lastly, I went back to Amazon who seem to want to test how unhelpful they can be before people stop using them. The poor person seems to have no option to help and I spent ages on the phone being put through from department to department. (As I am shielding still, I am unable to leave the house and unlike other returns there is no collection for this item). To be fair, we did eventually arrange a collection through Parcel Monkey and Amazon have agreed to refund the price but even this has now had problems as DPD thinks it is delivering to me rather than collecting. This has been a complete disaster and the hours of trying to replace an item broken out of the box has caused more frustration than the original problem I was trying to solve with the headphones. Definitely don't buy Apple products from Amazon and I am now going to think twice about buying Apple full stop. Amazon just seems to be getting worse and worse too. If the product had worked, may be 3-4* but honestly, I just wouldn't bother, my advice is that one is probably better off with cheaper bluetooth products.
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From United Kingdom

Sam Reeve
5.0 out of 5 stars What they do, they do well. Not for everyone though, especially at this price.
Reviewed in the United Kingdom 🇬🇧 on 19 May 2020
Verified Purchase
For anyone who knows the headphone market they know how good the AirPods Pro are.

True wireless earphones have been very hit and miss, and one of the best thing Apple does with these headphones is to not drop the ball in any area.

Sound quality, fit, comfort, battery life, noise cancellation, microphone and quality, ease of use, water and sweat resistance, portability, and built quality are all good to excellent.

Most true wireless earphones are let down on one of these categories. These are one of the first true great all rounders, particular in the category of true wireless headphones that prioritise noise cancellation, call quality, connection and portability over other areas, noticeably sound quality (and, admittedly, price).

The AirPods Pro won’t blow you away with sound quality, although they will still sound good to most people who aren’t too discerning about audio quality. They aren’t for bass-heads, they prioritise clearer audio, particularly vocals and voices for calls, videos, podcasts and other things such as acoustic music, which they do very well with. If you want big sound and like bass heavy thump thump music, don’t get these.

So their good quality and all-rounded nature is why the have the price tag they do. Whether your prepared to pay for it depends on a) your budget and b) your intended usage.

If you want headphones to wear to make lots of business calls on (and especially if you have an iPhone) then these are fantastic for that.

If you want headPhones you can pop in and out of your ears as you’re travelling across the city, dampening some of those city noises and helping you listen to your podcasts, videos, and music to pass the time (without wanting to have a dedicated music listening session) then these are fantastic for that.

If you’re new to the world of wireless headphones, then these might be perfect for you if budget and the best sound quality aren’t big factors. You’ll enjoy a seamless experience. However if budget is a big factor, or you won’t be using them very often, then they’re probably not great value for money for you.

Again, if you want big bassy thump thump music don’t expect to get these in true wireless earphones. The best you’ll find is the Jabra elite also elite active) 75t. I own those too, and they’re a great alternative to the AirPods if you want to do more listening to music and are less concerned with active noise cancellation to help you block out daily sounds as you listen to your podcasts, audiobooks, videos etc.

Personally, I bought these because of the microphone quality, ease of connection with iPhone, noise cancellation, and comfort, I wanted a pair I could leave in for hours at a time whilst at work, reducing the sounds of the office with active noise cancellation and allowing me to play some soothing background music to help me focus, whilst also giving me the option to make and receive high quality business or personal phone calls with ease.

They’re also great if you just want to quickly put your earphones in to watch a video without distributing those around you - no fiddly wires to untangle, just grab them from your pocket, flip the case lid and pop them in. Boom, connected. Start watching.

It’s worth saying here there are other options beyond true wireless earphones too. One hybrid method for better sound quality, call quality, and also cheaper is to use wired headphones (either in ear or over ear depending on your preference) with a Wireless Bluetooth Receiver. I also own this option, using soundmagic E10s earphones (about £40) which have fantastic sound quality for in-ears with a FiiO Bluetooth headphones amplifier/adaptor (£30-50 depending on model). Simply plug your wired headphones into the Bluetooth receiver and then connect to the receiver with your phone like you would Bluetooth headphones. You don’t go truly wireless, but you cut the cord between your phone and the headphones, which for me is the most important thing because then you just pop the receiver in your pocket (and run the cable under your jumper if you like) and continue using your phone without any wires attached. It’s not the ‘true wireless’ experience but for £50-£100 you’ll have a better sounding, more durable, cheaper option (albeit without active noise cancellation, which is okay on true wireless earphones but not game changing).

Other people will prefer over ear headphones as you can get better sound quality and more effective noise cancelling for less money. Personally I find them too clunky.

I think I’ll do a hybrid approach. I’ll use the AirPods Pro for work, calls, and convenience. But I’ll use my hybrid semi-wireless option when I want better sound quality but still don’t want to disturb others (eg listening to music in my bedroom).

So, as mentioned in the title, what these little amazing pieces of technology do, they do very well. But I thoroughly urge you to consider why you’re buying headphones in the first place so you can identify the option that is best suited to you (as there are many) and that you don’t just get caught up in the AirPods hype. If on the other hand you don’t really care so much (in that case you’re probably not reading this review) and just want good quality wireless earphones and have a decent budget then buy these and forget about everything else.
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KillerBenji
5.0 out of 5 stars These will change the way you live!
Reviewed in the United Kingdom 🇬🇧 on 10 July 2020
Verified Purchase
Before addressing the AirPods, you should know that I'm one of those people that have a pair of bluetooth headphones for every occasion. Bose QC35 for home & work, Jaybird's for outdoor exercise and Phillips headphones for the gym.

I can safely say that the AirPod Pro's are the best all rounder for iPhone users. I will quickly list the points I most like about this product before writing a lengthy review.
- Sound quality is amazing
- Connectivity is simple and intuitive
- Fits in the ear perfectly, even for me with odd ear sizes
- Transparency mode is brilliant
- Battery life is amazing considering the size of the AirPod's. (4 hours on a full charge)
- The charging case is small, light and enables you to charge the AirPods very easily on the go. So you can quite easily be out all day and never worry about charge levels on the AirPods.
- Brilliant microphone

So I will expand on this list in greater detail, starting with sound quality. Despite the fact they are tiny speakers in these AirPods, boy do they pack a punch... The fact that they are in-ear and the earplug themselves form a great seal, you'll find that at reasonable to loud volumes these earphones will not distort or loosing sound quality. The noise reduction also helps a lot with this. All frequencies can be heard with incredible clarity. The bass may start to lack as you go extremely loud on these, but if good bass is all you are after then you are wasting your time with these. You can probably find other earphones on the market that have a punchier bass but I promise you will be missing out on a lot of other good features that these AirPods provide.

When using other headphones I find myself with the volume settings around 90%, I do like my music very loud and immersive. But with these I find I can have them at 50% and its plenty loud enough to give me that immersive experience.

Being an Apple product, it goes without saying that the connectivity and whole user experience with these earphones are second to none. Within 10 seconds of opening the box, the AirPods when straight into my ears, and I was already listening to music without having to go through a lengthy pairing process.

I specifically went for the Airpod Pro's since I cannot get on with the standard Apple earpiece design, they always drop out of my ears. As mentioned before, the seals are amazing on the AirPods. Very soft earplugs mean they they sit there without feeling like you've lodge a grape in your ear canal. I often forget I have them in my ear just because the device themselves are very light. I have odd sized ears, and using in-ear headphones in the past has ALWAYS been an issues. Whenever I'm walking I find myself pushing them back in place, and then the sound quality starts to get all obscured because the earplug has distorted in the ear canal... Well from my experience this is no longer an issue with the AirPod Pro's... They come with 3 different sizes of earplugs and there is a feature on the iPhone that helps you find the perfect size for you. The earplugs are very easy to change over so you'll be rocking the correct size quicker than you can say... well whatever I guess.

Transparency mode - I was very sceptical about this feature but I'm here to tell you that it works, and works very well indeed. It was a very strange experience at first, but now being able to sit in my office listening to music but still being able to hear my colleagues when they are calling me makes these earphones stand out from all the others. It is especially good when I'm out with my dog but I can still hear whats going on around me.

There's not much to say about the battery life, it is what it is. But having a charging case that is so small and easy to keep on one's self makes the whole battery life issue obsolete. Very rarely do I find myself listening to something for 4 hours straight, and when I'm not using my AirPod's it only makes sense to put them back into their protective case... which in turn charges the AirPod's very quickly. I find it very easy to keep the charging case topped up as it uses wireless charging or charging through a lighting cable.

The last point is the microphone... all headphones I use have always lacked a decent microphone. They always work in some conditions but rarely in all. I find myself taking a lot of phone calls outside, whether its at work or out walking. With the AirPod's they do an extremely good job at filtering out background sounds, particularly wind noise. I've never had a complaint from anyone I speak to, and often they are in disbelief that I'm not using my phone!

All in all I have nothing bad to say about this product. Having said that, I do recommend buying a silicon case for the charging case and it is quite slippery and marks very easily. However, they have become an important asset in my life and they do quite literally go everywhere with me. If you have an Apple Watch (which I don't), I can imagine that you'd hardly touch your iPhone when you are out and about. If you need a pair of headphones that do everything, I would urge anyone to stop looking at treat yourself to some AirPod Pro's. Its worth noting that I still make use of my other headphones, as I don't trust myself going out on my mountain bike with these. And when I'm relaxing and watching a movie on my iPad I still like to use my Bose headphones.

If you've made it this far I hope you have found this review useful.
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Christian Gazgoth
5.0 out of 5 stars Very good but worth the money?
Reviewed in the United Kingdom 🇬🇧 on 5 November 2019
I was able to get a hold of a set of these on their release day on 31/10/2019

Fitting: These are definately a better fit than previous Airpods. The stem is shorter and the new silicon tips are excellent at fitting nicely in the ear. Because of this they seem to be less intrusive and they certainly feel more secure in the gym. I have been to the gym for an hour every day since I got these and I have had no issues with sweat or them popping out and I tend to use the elliptical trainer so for me ... thats a big plus.

Operation: Again one of the big tests for any bluetooth connectivity is walking through one of the main London train stations .... there are literally thousands of headphones, phone, computers and other gadgets swamping the bluetooth frequencies and a lot of even really good headsets break down causing unwanted pauses or gaps in music tracks ... not here ... perfect synch and no problems with interference.
The new method of control on these is to squeeze the stems. Remember I said the stems were shorter? wel this is the first negative aspects I came across. The squeezing of the stems is a bit fiddly at first and that's standing still ... i'm going to be honest and say if you do anything active like rowing, cycling, jogging ... you're probably going to have to stop and make any adjustments.
However one of the great new features of these Airpods is the new ear check sound feature. Basically on an app on your phone you send a bust of music to the airpods and they analyse the acoustics of your ear and then tell you if you have the best fit ... so you can change the silicon tips until you get no only what feels good to you but what the app says is the best fit. Now thats pretty slick ... but you'll probably only ever use it once ... after all your ear probably won't change shape.

Features: Well the obvious goto is the Noise Cancelling .... Is it any good. Yes. Good enough at this price, probably not as good as some of the pricier headsets and buds by Bose but good enough. They also have that nice feature where you can squeeze the leg and the music drops so you can hear what people are saying to you without having to remove the Airpod. Battery life is good as well. 5 hours say Apple. Yup that's fair. 19 more from the case. Again I seem to get values similar to that. I think there are a number of earbuds (Cambridge ... Melomania?) that have longer play times but I can't see me needing more than 24 hours ... you have to sleep so re-charge them then.

MUSIC QUALITY: So here's the big question ... Are they good enough at this price? Well I have to say YES. If you have read my other reviews you know I test B&W, M&G, B&O, Bose, Shure, even Grado. and these deserve their place right up there. That eartip test and the new improved chip from apple (according to the blurb) really do make these exceptional. The bass is really nice and smooth and not harsh and banging like you get from some earbuds that just try to overwhelm you using your ear duct. The detail is great as well... nothing is lost. These are just as good as a 2-300 quid pair of over the ear headphones.

Verdict: I really do like these ... I'm a little bit nervous because they are lighter than most buds and you really do forget you're wearing them and although I know they are really secure after bouncing about all over the place they still make me nervous they'll fall out. I don't want to imagine losing a bud and having to replace these at this price. However as each day passes I enjoy them more and trust their fit. I think these are going to be a big hit and they are definately a mojor improvement
Customer image
Christian Gazgoth
5.0 out of 5 stars Very good but worth the money?
Reviewed in the United Kingdom 🇬🇧 on 5 November 2019
I was able to get a hold of a set of these on their release day on 31/10/2019

Fitting: These are definately a better fit than previous Airpods. The stem is shorter and the new silicon tips are excellent at fitting nicely in the ear. Because of this they seem to be less intrusive and they certainly feel more secure in the gym. I have been to the gym for an hour every day since I got these and I have had no issues with sweat or them popping out and I tend to use the elliptical trainer so for me ... thats a big plus.

Operation: Again one of the big tests for any bluetooth connectivity is walking through one of the main London train stations .... there are literally thousands of headphones, phone, computers and other gadgets swamping the bluetooth frequencies and a lot of even really good headsets break down causing unwanted pauses or gaps in music tracks ... not here ... perfect synch and no problems with interference.
The new method of control on these is to squeeze the stems. Remember I said the stems were shorter? wel this is the first negative aspects I came across. The squeezing of the stems is a bit fiddly at first and that's standing still ... i'm going to be honest and say if you do anything active like rowing, cycling, jogging ... you're probably going to have to stop and make any adjustments.
However one of the great new features of these Airpods is the new ear check sound feature. Basically on an app on your phone you send a bust of music to the airpods and they analyse the acoustics of your ear and then tell you if you have the best fit ... so you can change the silicon tips until you get no only what feels good to you but what the app says is the best fit. Now thats pretty slick ... but you'll probably only ever use it once ... after all your ear probably won't change shape.

Features: Well the obvious goto is the Noise Cancelling .... Is it any good. Yes. Good enough at this price, probably not as good as some of the pricier headsets and buds by Bose but good enough. They also have that nice feature where you can squeeze the leg and the music drops so you can hear what people are saying to you without having to remove the Airpod. Battery life is good as well. 5 hours say Apple. Yup that's fair. 19 more from the case. Again I seem to get values similar to that. I think there are a number of earbuds (Cambridge ... Melomania?) that have longer play times but I can't see me needing more than 24 hours ... you have to sleep so re-charge them then.

MUSIC QUALITY: So here's the big question ... Are they good enough at this price? Well I have to say YES. If you have read my other reviews you know I test B&W, M&G, B&O, Bose, Shure, even Grado. and these deserve their place right up there. That eartip test and the new improved chip from apple (according to the blurb) really do make these exceptional. The bass is really nice and smooth and not harsh and banging like you get from some earbuds that just try to overwhelm you using your ear duct. The detail is great as well... nothing is lost. These are just as good as a 2-300 quid pair of over the ear headphones.

Verdict: I really do like these ... I'm a little bit nervous because they are lighter than most buds and you really do forget you're wearing them and although I know they are really secure after bouncing about all over the place they still make me nervous they'll fall out. I don't want to imagine losing a bud and having to replace these at this price. However as each day passes I enjoy them more and trust their fit. I think these are going to be a big hit and they are definately a mojor improvement
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Lee
5.0 out of 5 stars Perfect companion to your iPhone but that 🍎 ecosystem...
Reviewed in the United Kingdom 🇬🇧 on 4 May 2020
Verified Purchase
These essentially are a perfect complement if you have an iPhone and even the Apple Watch. The H1 chip makes pairing absolutely effortless. Open the charging case and your phone detects them immediately. That’s what will lure many iPhone users towards any Airpods is the the convenience factor and that so called Apple ecosystem where everything works so seamlessly together.

Sound quality is well balanced within the highs and mids with good separation of the instruments. It’s not heavy on bass if that’s your thing. What makes the sound great at least over the wired EarPods is how they generate a much better seal so you’re able to immerse more with your music. I’ve found having ANC on or off made no real difference to the quality in audio but I think this will be different for each person. I usually keep ANC on because it’s not that much of a drain on the battery with it activated.
ANC itself is very good for a set of earbuds. You do notice how it drowns out any background noise. In my testing I found them to be as good as my Sony WH-1000MX3 though I’m sure on a plane the headphones would do a much better job.

Comfort is surprisingly quite amazing. Usually when company’s flaunt a feature I’m dubious (like their ear fit test) but the way this has been designed to let air pass through the ear canal does make these very comfortable. That is provided that fit your ears because everyone is different. For me they were an excellent fit and I usually struggle with any ear phone/bud design. I can easily have these in my ears for 5 hours and would not suffer from ear fatigue.
Because they are IPX4 water resistant I have used these for running and cycling. Running is great and this is again down to the little ear fatigue. I’m not going to use these whilst on a long run as I’d rather refrain from sweating buckets all over them so unfortunately cannot say how good of a fit they are when sweat does drip down to your ears. Cycling with these are ok. Problem is you hear a lot of the wind going at certain speeds so it’s not all that ideal but will do the job.

Battery life with noise cancellation I’ve averaged around 5 hours which is pretty good for a small device with ANC on. Transparency mode is solid if you need to hear your own voice but that’s about it. I tried using this when speaking to someone at the counter and couldn’t hear him so ended up taking them out. I would probably need to do more testing with TM though.

One last thing that’s really good is how the ear tips have a mesh at the bottom which is really smart as this stops any of that unwanted ear wax/gunk from landing onto the speakers themselves. This is a nice touch and something that I think all ear tips should have.

It can’t be all good though so here are some minor annoyances I’ve noticed. First is definitely not being able to control the volume. It’s been like that since the first AirPods but surely this can easily be implemented. A lot of tech reviewers believe it’s because Apple want you to use Siri and if that’s the case that’s just plain stupid. If you have an Apple Watch then sure it’s manageable but if you go for a run then for some people it’s just easier if the volume was available to control on the device.
Next is definitely customisation both from controls and sound. Sound is great as alluded to but it would be nice to tweak the settings to fine tune to my own particular tastes. Not being able to adjust what each press does it a bit of a letdown. There’s 2 buds which should mean plenty of options but the fact they both the left and right so the exact same thing is a missed opportunity. The only thing you can change is the long press between Siri and ANC/TM. I personally would prefer to have the left earbud go back a track when double tapping and the right earbud skip forward then having both of them do the same thing.
I’ve only recently noticed this but I don’t believe there’s anyway to check the battery percentage without checking on your phone. It does make a small chiming noise when it’s down to 10% but would be nice if I can see how much there is by pressing one of the stems.

Overall these are great wireless earbuds and I would recommend to anyone with an iPhone. You can use these for android but then there are better earbuds on the market since you lose a few features. The minor annoyances do not outweigh the benefits and this is one of Apples finer products. The only thing is if you buy it, you’ll find yourself more sucked into that ecosystem...
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Kamrul Islam
5.0 out of 5 stars Get this if you have an Iphone
Reviewed in the United Kingdom 🇬🇧 on 16 January 2023
Verified Purchase
Reason for purchase and experience:
Wanted the AirPods because everyone has them. Quality is of course top notch as it's made by Apple. Overall the experience with an iPhone is amazing. It's so easy to set up and takes no brain power to do so. Works with all apple devices seamlessly. Not too fond of the sound quality though but I'd overlook it based on its footprint, quality and user experience. You can also comfortably use them while lying down on your pillow, unlike other earphones.

Pros
Small case footprint
Excellent software integration
Excellent quality

Cons
May not fit all ears (Worth upgrading to foam eartips)
Sound quality is not the best for the price.
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Kay
5.0 out of 5 stars Absolutely loved them!
Reviewed in the United Kingdom 🇬🇧 on 21 February 2023
Verified Purchase
The battery life is amazing. I can’t stop wearing them. The sound quality is just too good. I also love the noise cancellation as it helps me to study and read wherever I want to. Great value for money and very comfortable.
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Jamie Ginns
5.0 out of 5 stars Life Changing
Reviewed in the United Kingdom 🇬🇧 on 1 March 2023
Verified Purchase
Bets purchase I've ever made tech wise.
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PavlovsDog
4.0 out of 5 stars Great sound, with a few caveats...
Reviewed in the United Kingdom 🇬🇧 on 23 April 2021
Verified Purchase
Ok. So I’ve upgraded from the original AirPods to the AirPods Pro and, to be honest, these are kind of a mixed bag. I can recommend them, but I’ve some caveats. Let me explain.
First: the fit.
Coming from the original AirPods (that I loved) I found that these are a little more invasive in the ear, which I thoroughly expected. It’s not that they’re uncomfortable, far from it, but you will notice that ‘in-ear’ sensation a lot more with the pros. Now, that could be a little irritating after a few hours though if you’re pushing them in and out a few times a day that probably won’t be an issue. For working out you’re sorted. The fit is firm and stable. They won’t fall out easily at all. On another note, I’ve found that the caps can pop inside out when you remove the buds but that’s easily resolved.

Next: the sound.
Compared to the original AirPods, the pros are, well, kind of uninspiring. Yes, they actually sound better, in a ‘studio monitor’ kind of way, but if you’re expecting earth shattering bass you’ll be sorely disappointed. The pros lack any real deep down grunt. Not that the original AirPods had tons of bass, they don’t, they just felt a little more bassy. Yes, the bass is there in the pros but it’s impossible to tune it exactly to your liking. I’ve tried the sound test available through my iPhone and setting iTunes EQ to ‘Rock’ (best I’ve found) yet I simply cannot get the low rumbles I’m looking for from these. Another annoying thing that Apple have recently introduced is sound check which lowers the volume on your buds automatically if your phone deems you’ve been a naughty boy and been listening to far too much loud music. C’mon Apple, we’re big boys now and don’t need this kind of intrusive crap forced on us. If I want volume I’ll take the chance on damage to my hearing. That’s my choice, not yours! Anyway, what the pros need (and iPhone) is a better user EQ system with full spectrum equaliser adjustments so I can get the sound and volume I want from these buds. Shouldn’t be that difficult? Apart from this, the buds sound really good, not mind blowingly fantastic, just good. Clean, detailed and accurate. Yet that could be a dealbreaker for some, especially dance music or metal fans. The pros lack attack. These are much more suitable for pop, folk, jazz, podcasts and classical listening. Maybe if Apple will forget about volume limitation and give us a great EQ app for these then that would change.

Now: the other features.
Noise cancellation. It’s a nice feature. I thought it wasn’t working as I could hear my tv, people talking and other sounds UNTIL I took a walk beside a busy road. Yes, they actually defeat road noise! It’s the low drone of traffic that simply disappeared. The effect is good enough. Nice.
As for transparency mode.. it’s handy to have, especially when shopping or in an environment that you’ll need to pay attention to announcements, say like an airport or train station etc.
I’ve not been able to test the surround sound capability of the buds as yet, so the jury’s out for now on that.

In conclusion, these buds are very good, not life changing or mind blowing, but very good. It depends on what you’re expecting from them. No doubt the features such as noise cancellation and everyday stuff like taking and making phone calls are so handy but if you love bass and volume, these may not inspire. If you value sound accuracy and detail over huge bass then I doubt you’ll be disappointed. We just need that EQ and volume bump Apple!
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Mike
VINE VOICE
5.0 out of 5 stars Very pleased with these!
Reviewed in the United Kingdom 🇬🇧 on 6 October 2021
Verified Purchase
I have recently made the change from android to apple and decided to go all in. I got the iPad , iPhone, Airpods, Macbook and next up is the watch.

When I first got these, my iPhone 13 pro had not yet arrived. So I decided to connect these to my iPad air 4th Gen running iOS 14 somethingorother. Honestly, I was disappointed. The sound was average at best and didn't go nearly loud enough.

I decided to hang fire until I got my iPhone to be certain and really test them outdoors etc as I wasn't about to walk around tesco with my iPad! I am so glad I waited!!

Updating to iOS 15 has brought with it audio enhancements according to the changelog and BOY did it make a difference. After I had set a EQ in Spotify, the difference from the first test was unreal. To the point where I actually cannot listen to them at full volume as its too loud. A stark difference from the first test I did.

The spatial audio is very interesting too when using them out and about, you move your head and the audio changes position, a little like if you were stood infront of a set of speakers.

I am a bit of an audiophile too and have tested somewhere close to 100 sets of headphones over the years and I truly think these belong near the top. Especially with all of the features iOS gives you with the instant pairing, auto switch between devices and "find my" features. They really are the whole package.

If I had to have any criticisms, the first would be battery life. When driving these hard (ANC on, volume 80ish %) I am generally burning through about 40-50% per hour. Which is not great for long listening. However for me it isn't too much of an issue as I generally only use them for going around the shops or the gym, so a couple of hours is fine. If I commuted a long way then I might feel different , but I can just throw them in the case and they charge up.

Second would be the lack of volume control. You have to do this on your phone, which isn't a massive task but it is slightly annoying there no volume command on the presses. However I will be getting the watch and I know you can do it on there.

Finally, the microphone is average. Not bad, but not good. Some people struggled to hear me when I was using them for work calls, so I had to speak up a little bit.

Overall though, I am very very happy with these and they are even better when on sale!
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AmazonCustomer
5.0 out of 5 stars Good Quality Airpods
Reviewed in the United Kingdom 🇬🇧 on 30 January 2021
Verified Purchase
Sound Quality: These don't sound bad by any means. I will say that, the wired earbuds do sound better. Yes they might not have the special features like: 'Spatial Audio', 'Noise Cancellation', & the 'Transparency mode' but, they do sound a little better as far as bass goes. Like I said, they do have nice bass and I'm not saying that they sound bad, because they don't. I'm very judgy when it comes to sound quality and I do like things with a lot of bass so, take that with a pinch of salt. They also have around the same loudness as the normal wired earbuds. If not, maybe the Airpods are a little louder.

Special Features: The noise cancellation is amazing! I was blown away with these. I use the 'Sennheiser GSP 300' when I'm using my PC. They have noise cancellation, but these are way, way better. I can still hear the fans on my PC when using those headphones (with no sound playing through them) but, with the Airpods Pro's, I couldn't hear them at all. When outside with these and the noise cancellation is enabled, it does cut out a lot of the sound. You still hear the higher pitched sounds, but it cancells out most things. I've heard on reviews that others say that the noise cancellation isn't anywhere near as good as what is offered on a top of the range pair of headphones. I've not been able to compair that as I don't own a high end pair of headphones, so I can't comment. I just thought I'd point that out just in case people were expecting the noise cancellation to block out every little sound. The transparency mode works like a charm! When enabled, it sounds like you have nothing in your ears, it just sounds like how it would without them in. I've not tried the 'Spatial Audio'. I have however heard that it is very immersive

Staying In My Ears: These Airpods stay in my ears a lot longer than the normal wired earbuds ever did. When working out, the wired earbuds would slide out a little and sometimes fall out which was frustrating. Due to the new design of these Airpods Pro's with the new silicone ear tips, they don't even slide out my ears to the point where I'd lose sound quality and/or fall out as much. The only time that of these Airpods did fall out of my ears is when doing pushups, it's always the left one. The right Airpod doesn't move, Weird, I know. Don't let that put you off though, that's just something to do with my ears. Other than that, doing any other workout/general everyday use such as walking around, sitting and listening to music, they've never fallen out.

Bluetooth Connection: I've not had any connection issues with these Airpods. If you were worrying about these disconnecting a lot/having your music, movie, video play through your phone/connected device randomly, don't. Even if they did lose connection from your phone, the sound would pause if the connection was lost anyway. (On YouTube at least).

Overall: I think that these Airpods are great and anyone who does purchase, won't be disappointed. The special features such as the transparency and the noise cancellation modes are brilliant! They're really nice for listening to music on full blast. They won't slide out of your ears, and they're comfortable. I'm happy with my purchase and don't have anything to complain about. Great product!
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