Amazon.co.uk:Customer reviews: Ring Indoor Cam by Amazon | Compact plug-in HD Indoor Security Camera with Two-Way Talk, Wifi, Motion Detection, Works with Alexa | alternative to CCTV system | 30-day free trial of Ring Protect
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  • Ring Indoor Cam by Amazon | Compact plug-in HD Indoor Security Camera...
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  • Customer reviews

Customer reviews

4.6 out of 5 stars
4.6 out of 5
4,572 global ratings
5 star
78%
4 star
14%
3 star
4%
2 star
1%
1 star
3%
Ring Indoor Cam by Amazon | Compact plug-in HD Indoor Security Camera with Two-Way Talk, Wifi, Motion Detection, Works with Alexa | alternative to CCTV system | 30-day free trial of Ring Protect

Ring Indoor Cam by Amazon | Compact plug-in HD Indoor Security Camera with Two-Way Talk, Wifi, Motion Detection, Works with Alexa | alternative to CCTV system | 30-day free trial of Ring Protect

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Colour Name: WhiteChange
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Top positive review

All positive reviews›
Jaye
4.0 out of 5 starsGood value and usability
Reviewed in the United Kingdom πŸ‡¬πŸ‡§ on 11 March 2023
The camera itself is pretty sturdy and small great for placing on shelves or in my case loft stairs, it comes with about a 1.5m/2m cable so could be a little longer but still ok. It also can be wall mounted using the base which is great and it has lots of movement to adjust it.

The picture quality is ok until you zoom in to see finer details but at this price point I’d say you aren’t going to get much better and it works perfectly for watching the inside of your house or as a little added security measure with its motion detection which works very well. I use it to watch over dogs while I’m away which it’s perfect for and nice that I can also listen in on them or even talk through the camera.

The app is very user friendly and is better than some high end security apps that I use for my cctv system. You can set up lots of different things for security such as recording, geo location, link with other ring security devices etc but one down side is that the app has a optional subscription fee which pretty much is required to get the most out of it but if all you want is a camera to live view from anywhere then this is perfect and I haven’t had any problems doing this at all and has proved reliable.

Overall I’m pleased as its a very handy camera and works perfectly as a live view camera It would be nice to see a higher picture quality version as I wouldn’t mind paying a bit more for that. Also providing a little longer power cable would be nice but guess you could just buy one if you needed it. Would buy again.
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One person found this helpful

Top critical review

All critical reviews›
Alan Spencer-Lewis
3.0 out of 5 starsPhone compatibility
Reviewed in the United Kingdom πŸ‡¬πŸ‡§ on 16 February 2023
Unfortunately had to return this item as the app would not down load as my SAMSUNG Edge S7 was not compatible with the app. Having cgecked the spec prior to purchase nowhere does it state what Android version is required, mine is vetsion 8. All the tech help desk said was phone modles chabge and you need to ensure you have a compatible modle. Would be much more helpful if in the first instance there provided information explained the Andriod version required to run their product.
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From United Kingdom

Jaye
4.0 out of 5 stars Good value and usability
Reviewed in the United Kingdom πŸ‡¬πŸ‡§ on 11 March 2023
Colour Name: BlackVerified Purchase
The camera itself is pretty sturdy and small great for placing on shelves or in my case loft stairs, it comes with about a 1.5m/2m cable so could be a little longer but still ok. It also can be wall mounted using the base which is great and it has lots of movement to adjust it.

The picture quality is ok until you zoom in to see finer details but at this price point I’d say you aren’t going to get much better and it works perfectly for watching the inside of your house or as a little added security measure with its motion detection which works very well. I use it to watch over dogs while I’m away which it’s perfect for and nice that I can also listen in on them or even talk through the camera.

The app is very user friendly and is better than some high end security apps that I use for my cctv system. You can set up lots of different things for security such as recording, geo location, link with other ring security devices etc but one down side is that the app has a optional subscription fee which pretty much is required to get the most out of it but if all you want is a camera to live view from anywhere then this is perfect and I haven’t had any problems doing this at all and has proved reliable.

Overall I’m pleased as its a very handy camera and works perfectly as a live view camera It would be nice to see a higher picture quality version as I wouldn’t mind paying a bit more for that. Also providing a little longer power cable would be nice but guess you could just buy one if you needed it. Would buy again.
Customer image
Jaye
4.0 out of 5 stars Good value and usability
Reviewed in the United Kingdom πŸ‡¬πŸ‡§ on 11 March 2023
The camera itself is pretty sturdy and small great for placing on shelves or in my case loft stairs, it comes with about a 1.5m/2m cable so could be a little longer but still ok. It also can be wall mounted using the base which is great and it has lots of movement to adjust it.

The picture quality is ok until you zoom in to see finer details but at this price point I’d say you aren’t going to get much better and it works perfectly for watching the inside of your house or as a little added security measure with its motion detection which works very well. I use it to watch over dogs while I’m away which it’s perfect for and nice that I can also listen in on them or even talk through the camera.

The app is very user friendly and is better than some high end security apps that I use for my cctv system. You can set up lots of different things for security such as recording, geo location, link with other ring security devices etc but one down side is that the app has a optional subscription fee which pretty much is required to get the most out of it but if all you want is a camera to live view from anywhere then this is perfect and I haven’t had any problems doing this at all and has proved reliable.

Overall I’m pleased as its a very handy camera and works perfectly as a live view camera It would be nice to see a higher picture quality version as I wouldn’t mind paying a bit more for that. Also providing a little longer power cable would be nice but guess you could just buy one if you needed it. Would buy again.
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Katkin
VINE VOICE
5.0 out of 5 stars I can't rate this highly enough ONCE I got it running!
Reviewed in the United Kingdom πŸ‡¬πŸ‡§ on 26 February 2023
Colour Name: BlackVerified Purchase
I love these cameras. They work perfectly for us. And I wouldn't be without them now.

When I received the first one I couldn't get it to connect to my Samsung phone. I was already connected to a ring door bell and couldn't understand why it would not add this camera.
I went through all the trouble shooting and got nowhere. I called the helpline and they were really good and amazingly patient although - don't you hate it when they say try turning it off and on again, YES I tried that a few times that's why I'm calling! Anyway they said it must be faulty and they would replace it. I waited for another and it was exactly the same. They then sent me another. This was the same so I decided that it couldn't possibly be the camera. I got out my husbands old Samsung phone and it connected straight away. I then went on the app on my phone and it was there ready to use. Why did no one mention this could be a problem to me? Anyway I decided that instead of getting a refund I would keep the last one and add it using my husbands old phone. I don't know what the issue was with my phone but it was easily fixed in the end.
I now have two inside cameras and an outside at the back and a doorbell at the front. It can get a bit addictive I think as I love to check what the dogs are doing.
If you can't connect don't give up it will be so worth it in the end.
Highly recommended.
6 people found this helpful
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Hadyn
5.0 out of 5 stars Ring-a-ding
Reviewed in the United Kingdom πŸ‡¬πŸ‡§ on 18 March 2023
Colour Name: BlackVerified Purchase
Perfect
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Simon
4.0 out of 5 stars Used in garage
Reviewed in the United Kingdom πŸ‡¬πŸ‡§ on 19 January 2023
Colour Name: BlackVerified Purchase
This is in the garage mostly to check if the door is open. Quality is good but the black car in night vision is practically invisible.

The automatic 30 day trial is fine but I don't want it as I don't want to record what is basically the inside of a box. Last time I bought a ring device the automatic trial mucked up my existing account. Hope this one goes better.
2 people found this helpful
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Pete O'Toole
4.0 out of 5 stars Great camera and quality picture.
Reviewed in the United Kingdom πŸ‡¬πŸ‡§ on 14 February 2023
Colour Name: BlackVerified Purchase
The power lead needs to be longer
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Emily S.
4.0 out of 5 stars Good Camera, poor sound!
Reviewed in the United Kingdom πŸ‡¬πŸ‡§ on 16 January 2023
Colour Name: BlackVerified Purchase
My only criticism is the talking feature is terrible. There does not seem to be any way of reducing the volume for talking into the camera. So when you do it's extremely loud and muffled. Not exactly ideal when its use is a baby monitor. Now i am not sure if this is a normal thing but that would be something that should be looked at.
4 people found this helpful
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N. Walton
5.0 out of 5 stars Nice, easy setup, clear video but a bit sensitive.
Reviewed in the United Kingdom πŸ‡¬πŸ‡§ on 3 August 2021
Colour Name: BlackVerified Purchase
I got this ring camera to be a security camera in the house while I'm away, alerting me when people are in a certain room. For that purpose, this little camera is very well priced, has good clear video quality and night vision, which is just about perfect.

Setup was easy. Plug it in, load up the RING app and scan the QR code. The code itself is a little small on the camera itself, but it did scan after a few attempts. then it all just set itself up automatically, updated and reported when it was ready for action.

The video quality is above average. You can't see the pores in people's skin, or the hairs on a gnat's leg, but you can certainly make people out, and using pinch-unpinch to zoom in on certain area when viewing on the phone. Clarity when zoomed it pretty good, even in low light and IR mode, with little speckling, showing that the sensor is, in fact, relatively good (at least on the 2021 model). Even holding things up to the camera, it's hard to make out specific details. Like, if someone holds up a document with average size writing, you can barely make out the words.

The angle of the lens is very wide, giving a pronounced fisheye effect. That's great for covering up to 170 to 175 degrees, but makes the camera less useful if you just need it to focus in on a corridor or one patch of ground. The resolution across the central patch of the image is too low for that, so you'd need another camera with tighter focus lens.

The configuration is a tad opaque in places, but if you've set up security systems, or a ring doorbell, it's all very familiar. The same zones and settings.

The only bugbear I have is that, unlike the ring doorbell, the indoor camera triggers upon lighting changes as clouds go by. At least three or four times a day, a cloud will go past the sun and I'll get an alarm. The only way to solve this is to turn the sensitivity to minimum, but that means it may not be as sensitive to people or movement as it could be. I'd expect the camera to be better at excluding whole-scene brightening/darkening!

The main feature that I think is missing is a "tripwire" feature, whereby it will set off an actual siren in the doorbells. The camera itself has a siren in it, but that'll instantly tell anyone intruding where the camera is. I'd rather have the camera set off a siren in the chime doorbell which is MUCH louder. You can *SORT OF* emulate this by having the indoor camera cause the chime to ring like there's someone at the door, *tinkle tinkle* but certainly no scary Woo-woo siren.

On the flip-side you can manually set off a siren in the camera if you need to scare someone off, which is okay, I suppose, but that means you need to get the alert which means leaving your phone with audible alerts on all night while you're sleeping, which is terrible if you get emails, SMS or social media pings overnight.

On the whole, it's a great device with nice features. I might take out the extended ring recording thing, but I'm not sure it's worth $8 a month when I can buy an ONVIF camera for $50 and have it upload to a RasPi for $20, making every year after year 1 free compared to the camera. Even professional quality systems can cost as low as $200. Perhaps Amazon should consider dropping the rate by $1 to $2 a month to make it more competitive compared to dedicated security systems.
44 people found this helpful
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Alan Spencer-Lewis
3.0 out of 5 stars Phone compatibility
Reviewed in the United Kingdom πŸ‡¬πŸ‡§ on 16 February 2023
Colour Name: BlackVerified Purchase
Unfortunately had to return this item as the app would not down load as my SAMSUNG Edge S7 was not compatible with the app. Having cgecked the spec prior to purchase nowhere does it state what Android version is required, mine is vetsion 8. All the tech help desk said was phone modles chabge and you need to ensure you have a compatible modle. Would be much more helpful if in the first instance there provided information explained the Andriod version required to run their product.
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Delilah
5.0 out of 5 stars Fit for purpose
Reviewed in the United Kingdom πŸ‡¬πŸ‡§ on 19 February 2023
Colour Name: BlackVerified Purchase
Well done
One person found this helpful
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Dee
4.0 out of 5 stars Great camera
Reviewed in the United Kingdom πŸ‡¬πŸ‡§ on 7 December 2022
Colour Name: BlackVerified Purchase
It’s a great little camera my only issue is there is no sound detection and no off switch for when I am home, but other than that is a great little camera to monitor my dog when he’s home alone
7 people found this helpful
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