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Echo Show 5 | 2nd generation (2021 release), smart display with Alexa and 2 MP camera | Charcoal

Brand: Amazon

4.6 45,986 ratings

| 610 answered questions

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See your day with Alexa at the ready: set alarms and timers, check your calendar or the news, make video calls with the 2 MP camera, and stream music or series—all with your voice.
Add Alexa to your bedside table: ease into the day with a routine that turns compatible lights on. Wake up to your news update, the weather forecast or your favourite music.
Manage your smart home: look in when you're away with the built-in camera. Control compatible devices like cameras, lights and more using the interactive display or your voice.
Connect with video calling: use the 2 MP camera to call friends and family who have the Alexa app or an Echo device with a screen. Make announcements to other compatible devices in your home.
Be entertained: ask Alexa to play TV programmes and films via Prime Video, Netflix and more. Stream favourites from Amazon Music, Apple Music, Spotify and others.
Put photos on (smart) display: use Amazon Photos or Facebook to turn your Home screen into a digital frame.
Designed to protect your privacy: electronically disconnect the microphones and camera with the press of a button. Slide the built-in cover to close the camera.

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Perfect for your bedside table

Start off on the right foot with Echo Show 5 and Alexa in your corner. Customise your morning routine to wake up with lights and an alarm that plays your favourite song. Glance at your calendar or the news, catch up on a podcast, make video calls to friends and family, set timers, and stream music or series—all using just your voice.

Enjoy a smarter smart home

Paired with compatible light bulbs, thermostats and more, Echo Show 5 lets you control your smart home using your voice or the interactive display. You can also schedule Routines or even start them with your motion. When you walk into a room, the lamp can turn on or music can start to play—just like that. Learn more about the different ways you can connect your smart home device.

Look in when you're out

Securely access the built-in camera to look around and get peace of mind whenever you want.

Alexa makes it easy to stay in the loop

Make hands-free video calls to friends and family who have an Echo Show or the Alexa app. Make announcements to other compatible devices in your home and use Drop In as an intercom between rooms or with favourite contacts.

So many ways to be entertained

Catch up on today’s news and sports highlights. Watch TV programmes, films, music videos or film trailers from Prime Video, Netflix and more. Stream music from Amazon Music, Apple Music and Spotify.

All your photos in one place

Use Amazon Photos or photos from Facebook to turn your Home screen into a digital frame. See your photos rotate with other Home screen content or as a slide show. Prime members also get unlimited cloud photo storage.

Alexa has skills

With tens of thousands of skills (and counting), Alexa is always getting smarter. Skills are like apps and help you do more, such as play True or False, or learn something new with wikiHow. Just say, “Alexa, help me get started with skills”.

Designed to protect your privacy

Alexa and Echo Show devices are built with multiple layers of privacy protection. From the Mic/Camera Off button and built-in camera cover to the ability to delete your voice recordings, you have transparency and control over your Alexa experience. Learn more about how Alexa and Echo devices work.

Alexa for children and family

Alexa can help children learn and grow—while having fun along the way. And with free parental controls from Amazon Kids, Alexa will automatically give child-friendly responses, filter explicit songs and block shopping. Children’s privacy is important to us. Discover how kids can use Alexa.

Haven’t tried Amazon Kids+? Click here to start your 1-month free trial. Amazon Kids+ is an all-in-one subscription that unlocks thousands of hours of child-friendly videos, interactive games, educational skills, and Audible books starting at £3.99/month.

Simple to set up and use

1. Plug in Echo Show 5.

2. Connect to the internet.

3. Just ask Alexa for music,
weather, news and more.

Every day is an Earth Day

You don’t have to be an environmental scientist to make sustainable choices. We integrated sustainability in the design of this device. Here’s how:

Materials

30% post-consumer recycled plastics.
100% post-consumer recycled fabric.
100% recycled die-cast aluminium.
Device, cable and adaptor included.

Clean Energy

Amazon is building new wind and solar farms to produce clean energy equivalent to the electricity used by this device. See the sustainability website for more details.

Device Packaging

96% of this device’s packaging is made of wood-fibre-based materials from responsibly managed forests or recycled sources.

Low Power Mode

To reduce its energy consumption, this device will enter Low Power mode when it is idle. Low Power mode is not available for certain user configurations. To learn more, see Low Power Mode Restrictions.

Compare Echo Show Devices

	Echo Show 5 (3rd generation)	Echo Show 8 (2nd generation)	Echo Show 10 (3rd generation)	Echo Show 15
Price	From: £89.99	From: £94.99	From: £259.99	From: £284.98
Ratings	No customer reviews yet	(17,439)	(4,895)	(2,432)
Alexa built in
Fire TV built in
Screen	5.5" with 960 x 480 resolution	8.0" with 1280 x 800 resolution	10" with 1280 x 800 resolution	15.6” with 1920 x 1080 resolution
Motion
Speakers	1 x 1.7“	2 x 2.0"	2 x 1.0" tweeters + 3.0" woofer	2 x 1.6“
Camera	2 MP	13 MP with auto-framing	13 MP with auto-framing	5 MP
Visual ID personalisation
Built-in Zigbee smart home hub
Wall mountable
Microphone Arrays	3	4	4	6
Dimensions	147 mm x 82 mm x 91 mm (W x H xD)	200 mm x 135 mm x 99 mm (W x H x D)	251 mm x 229 mm x 170 mm (W x H x D)	402 mm x 252 mm x 35 mm (W x H x D)
Release Year	2023	2021	2021	2021

Technical details

Echo Show 5 (2nd generation)

Size	148 x 86 x 73 mm
Weight	410 g. Actual size and weight may vary by manufacturing process.
Display	5.5″ touchscreen
Camera	2 MP camera with built-in cover (photo quality/size may vary).
Wi-Fi connectivity	Dual-band Wi-Fi supports 802.11a/b/g/n/ac Wi-Fi networks. Does not support connecting to ad-hoc (or peer-to-peer) Wi-Fi networks.
Bluetooth connectivity	Advanced Audio Distribution Profile (A2DP) support for audio streaming from your mobile device to Echo Show 5 or from Echo Show 5 to your Bluetooth speaker. Audio/Video Remote Control Profile (AVRCP) for voice control of connected mobile devices. Hands-free voice control is not supported for Mac OS X devices. Bluetooth speakers requiring PIN codes are not supported.
Smart Home Device Compatibility	Wi-Fi, Bluetooth Low Energy Mesh, and Matter
Audio	Full range 1.65″ built-in speaker.
System requirements	Echo Show 5 comes ready to connect to your Wi-Fi. The Alexa app is compatible with Fire OS, Android and iOS devices and also accessible via your web browser. Supported operating systems. Certain skills and services are subject to change, may not be available in all areas and languages, and may require separate subscriptions or other fees. Live View requires Alexa app on an iOS or Android smartphones (Huawei support coming soon).
Setup technology	Amazon Wi-Fi simple setup enables customers to connect smart devices to their Wi-Fi network in a few easy steps. Wi-Fi simple setup is another way Alexa is always getting smarter. Learn more about Wi-Fi simple setup.

Processor	MediaTek MT 8163
Accessibility features	On Echo devices with screens, you can enable Alexa Subtitles and closed captioning, magnify the screen, toggle colour inversion and choose between colour correction options. You can also enable the VoiceView screen reader to use gestures to navigate the screen and hear spoken feedback about the items you select. Learn more about Echo with a screen accessibility and Alexa accessibility.
Warranty and service	Amazon Echo Show 5 is sold with a 1-year limited warranty provided by the manufacturer. If you are a consumer, the limited warranty is in addition to your consumer rights and does not jeopardise these rights in any way. This means you may still have additional rights at law even after the limited warranty has expired (click here for further information on your consumer rights). Use of Amazon Echo Show is subject to the terms found here.
Included in the box	Echo Show 5, Glacier White power adaptor (15 W), cable (1.5 m) and Quick Start Guide.
Generation	Echo Show 5, 2nd generation (2021 release).
Privacy features	Wake word technology, streaming indicators, Microphone/Camera Off button, built-in camera cover, the ability to view and delete your voice recordings and more. Visit the Alexa Privacy Hub to explore how Alexa and Echo devices are designed to protect your privacy.
Language	Alexa speaks English, French, German, Italian and Spanish.
Recommended surface area	Echo Show 5 base is 148 x 73 mm (W x D). Recommended area: 152 x 102 mm (W x D).

Software Security Updates

This device receives guaranteed software security updates until at least four years after the device is last available for purchase as a new unit on our websites. Learn more about these software security updates. If you already own an Amazon Echo, visit Manage Your Content and Devices for information specific to your device.

Climate Pledge Friendly

Products with trusted sustainability certification(s). Learn more

Product Certification (1)

Reducing CO2 products reduce their carbon footprint year after year. Certified by the Carbon Trust.

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Customer reviews

4.6 out of 5

45,986 global ratings

5 star		76%
4 star		15%
3 star		5%
2 star		2%
1 star		3%

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Wilde woman

Works perfectly for me and I hate voice activated anything.

Reviewed in the United Kingdom 🇬🇧 on 17 May 2023

Verified Purchase

I got the Echo Show for Xmas and it's really handy. I keep mine in the kitchen and it's been so brilliant I'm thinking I need another one in the bathroom.
I am apparently annoyingly soft spoken and most people can't hear half of what I say, but the Echo Show works with the washing machine on, with the kettle boiling, and with music playing on my phone. So if it can't hear you, I'm pretty sure you're talking wrong.
I can watch something while I wash up, or cook and not have to worry about pressing anything, or even eat without having to stop mid meal to faff with a device.
I have tried it out in the bathroom and being able to wash my hair and watch a program or a film, or control my music is a game changer.

Helpful

Natalia

Wonderful device, but I have some gripes

Reviewed in the United Kingdom 🇬🇧 on 21 March 2023

Verified Purchase

I've had my Echo Show for about 10 months now. I really like it, but some small things are making me think of switching to an Echo Dot instead.

I use mine as a bedside alarm clock and radio. I have never used the communication features (video calls etc.) but I listen to music on it constantly, I control my other smart devices through it, I set alarms and routines, etc. For all these, it's a fantastic little thing.

But what separates this from the Echo Dot is what's making me think of switching - the screen! It works fine, it looks fine, but the way it behaves is aggravating during nighttime, when it's dark. The night mode is ok, it dims the display enough that it doesn't prevent me from sleeping. But ANY interaction will put the screen on full brightness. I tend to ask Alexa to play rain sounds when I'm going to bed, which results in the device leaving night mode, starting the app, and leaving it on the screen with full brightness. Then I have to separately ask Alexa to show the home screen for it to stop blinding me and enter night mode again. I can't do these both in a routine, it just won't go back to home screen unless I explicitly tell it to. If I start the app as part of a routine, Alexa opens it in the background without leaving home screen (for some reason? I don't know why this behaviour is different?) which is great. But if I ever want to change the volume after this, or set a timer for Alexa to turn it off after some time, it'll also put the screen back on full brightness. This is so aggravating that most of the time I just leave it alone when I'm going to bed so I don't get blinded by the screen.

In addition, the screen brightness doesn't work at all the way I'd hope it to. I like that the adaptive brightness automatically enables night mode in the dark, but it still ultimately adheres to a fixed brightness setting. This is so annoying because if I want to have the screen brighter during the day, I have to manually increase the brightness, and this also means that the screen is brighter during night mode. This means I have to keep the screen brightness low enough that it doesn't bother me at night, making the screen difficult to see during the day.

I have tweaked with the settings endless times, and tried having it just turn off completely at night, but this doesn't solve my problem at all - I still want to see the time, and it doesn't stop the device from lighting up when I interact with it.

It's a great device otherwise and having never owned a smart speaker of any kind before, getting used to it was a cool experience, but the screen is a major flaw in my opinion.

One person found this helpful

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Richard Brooklyn

A lackluster product

Reviewed in the United Kingdom 🇬🇧 on 1 December 2021

Verified Purchase

Let's get the good stuff out the way, as there isn't much of it.

The speaker is decent, and packs a punch for the size and price of the unit. Turn down the bass a bit though as it distorts easily at high volume. The screen is clear and bright, and the unit itself feels well "screwed together".

And now to the reasons I'm returning this item:

I got this during a Black Friday promotion, for £40. At that price it's a lackluster product which *just about* gets the job done, but never with any haste or to a high standard. As I type this review. It's £75, where I would have felt downright ripped off if I paid that.

My main priorities were to have tight integration with my Ring Doorbell and for music listening whilst I worked. I'm not really all that bothered about having a "digital assistant" in my life: I'm a bit too old school for that. Things like reminders, calendars, news etc... I can take it or leave it, but it just feels like yet another thing to set up and sync.

So anyway, let's get started: I pair this with my Ring account. I want to get notifications when my doorbell detects movement. Great! it can do that, "Motion is detected at Front Door" or suchlike is read out on the screen. But that's OBVIOUSLY not what I wanted, what I REALLY want is for the screen to switch over to the camera view which seems pretty straightforward to me and I have no idea why it's not an automatic thing. Nope. Can't do that. I find a tutorial online which helps you set up a "skill" for this, but this barely works: The echo will say "Okay" and then load up the screen, but with some doorbells this can cause the doorbell to freeze and not actually ring if the button is pressed. So unless I'm in the room with the Echo Show then it's a deal breaker.

Oh, and the video feed will stay on the Echo until you dismiss it. There is no way to tell it to show for 20 seconds and then disappear. So you may as well not bother will the skill and just turn on the feature for switching to the video when someone actually presses the doorbell instead of for a motion alter. Although that barely works anyway, more on that in a moment.

Strike one.

I try to listen to music. Apple Music links okay, great. I can tell it to "play music" but getting it to play a specific playlist proved to be impossible. Alexa just didn't understand what I wanted. I could play an artist, I could play a song by an artist, but I could not play a playlist I had set up. It just wouldn't work. Bear in mind you cannot select a playlist on this thing, despite it being a touchscreen; it's voice or nothing. That's your choice. If Alexa doesn't understand you, you're out of luck and there is nothing you can do about it.

Strike Two.

When listening to music, at the bottom of the screen you'd expect to see controls to skip, pause and whatnot. That is there but it's hidden behind an INSANELY ANNOYING "Try Saying Alexa, play the love story interactive book" (or suchlike). This text actually covers up the controls. There is a button to the right which gets rid of the message and gives you back the controls, but it's only there for the rest of the song. As soon as the next song starts, it puts back the advertisement (and yes folks, this IS an advertisement) and you have to press the button again to actually be able to have quick access to music controls. If you finally obey and say the phrase it's telling you to "try out", then the text doesn't disappear, it's still there when you return, even if you decide you don't want this pointless "feature", there is absolutely no way to turn it off. None. It's something which infests every part of the device. Look at the screenshots on this product page and you'll see the text along the bottom third of the screen. You CANNOT get rid of this. Amazon wants to advertise to you even when you've fully paid for the product. This is utterly inexcusable and is one of the main reasons I'm returning the product.

Oh, and when I actually tried the phrase it suggested, I could hear my music over the top of the "interactive story". So not only was it painfully annoying to have this on the screen the entire time, it actually didn't work properly when I finally caved in and tried to do the thing I was insisting that I try.

Strike Three. We're done.

Other annoyances:

YouTube support? Forget it. There isn't any. You can run the web browser ("Alexa, Open Silk") and you can then login to YouTube from there. But it's slow. Very slow. An this belays the poor technical specifications of the device. I'm expecting that at some point in the future this will simply no longer work. The button to maximize the video is very difficult to press. Once it "gets going", it's fine. Until something happens, such as your doorbell being pressed. At which point Alexa tried to say something, closed the browser, opened it again but with the video paused, and never actually showed the video feed of the front door. Pretty poor. I don't care about the politics and whatever little spat you and Google have going on, it's not my concern, just make good products and support features and apps that people want to use. It's not much to ask.

"Alexa, Show Front Door".... Wait... Wait... Wait... Finally loads. Actually quicker to walk to the front door then wait for the video feed to finally load. This is probably an issue with Ring, but given Amazon own them now it's not really excusable. And you can tell it's not all network... the device is trying, and struggling to even start the app, let alone actually display the video feed. I'm fully expecting this will get worse with time when various "updates" occur and add more features that nobody wanted or asked for.

Pocket Casts... Works... But you have to add whatever podcast you want into the "Up Next" list otherwise you're simply not listening to it. A bit rubbish.

I say "Alexa, turn off the screen". She turns off the screen. At some point, she turns back on the screen, but I did not tell her to do so and no events happened which would have caused this. The screen was just suddenly on, for no discernible reason. This happened multiple times and was sometimes after a few minutes, and sometimes several hours.

There is a news feed thing which kicks on as a screensaver. Looks good and professional actually. Oh, you don't like sports? Tough luck, you're reading news about sports anyway. Want to customize the feed a little and only show subjects you have an interest in? Nope. You can't do that... Seriously? Yes, seriously.

The product is clearly designed to be controlled by your voice, and that's okay, but the touch interface *will* be used. It is, after all, a small device, you are likely to have it by your bedside table, on the desk with your computer, in the kitchen... You'll never be far away from it, and you will, from time to time, just want to use the touch controls because you'd hope it was just easier. Expect a noticeable amount of lag, controls which are difficult to find, and a generally not well thought out experience on this one. For £40? Meh, sure, whatever, it's a cheap Android based device. For £75? No. Not even once.

This feels... unfinished. And given it's age and supposed maturity of the product and the software, you'd expect it to be better than this. I'm somewhat disappointed. For £40 I almost kept it, but I really did feel it didn't do a good job for what I actually wanted it for in the first place.

Others do like this product. So be it. It's not for me and this review is just my opinion, take it or leave it. From a company like Amazon, I expected better, and I was disappointed.

252 people found this helpful

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S Cassie

Absolute game changer

Reviewed in the United Kingdom 🇬🇧 on 29 May 2023

Verified Purchase

Bought this for my mother. Both as a clock and as an easy way to get answers to simple questions, plus set morning alarm and read articles (or have the read) from the internet. My mother is not internet-savvy and has no real interest in learning on PC, but is really f8nding benefit 8n this gadget. Plus huge bonus, I’ve set it so that she can just say “Alexa, call Mo” and it calls my mobile.

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Echo Show 5 | 2nd generation (2021 release), smart display with Alexa and 2 MP camera | Charcoal

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Perfect for your bedside table

Enjoy a smarter smart home

Look in when you're out

Alexa makes it easy to stay in the loop

So many ways to be entertained

All your photos in one place

Alexa has skills

Designed to protect your privacy

Alexa for children and family

Simple to set up and use

Every day is an Earth Day

Materials

Clean Energy

Device Packaging

Low Power Mode

Compare Echo Show Devices

Technical details

Echo Show 5 (2nd generation)

Climate Pledge Friendly

Product Certification (1)

Looking for specific info?

Customer reviews

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